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UNI FAMSERV 1010 - Communication and Relationships

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FamServ 1010 1st Edition Lecture 11Outline of Previous Lecture I. Peak-ExperienceII. CharacteristicsIII. Things to remember…Outline of Current Lecture I. Communication and RelationshipsII. Facial ExpressionsIII. GazeIV. Body LanguageV. TouchVI. Interpersonal DistanceVII. ParalanguageCurrent Lecture1.) Facial Expressions- Ability to make and read these signals important for survival- Nearly universal recognition of these- 6 ”Basic” Emotions- Intensify- our expressions, exaggerating them so that we appear to be experiencing stronger feelings than we really are.- Minimize- trying to seem less emotional than we really are. “Big boys don’t cry”- Neutralize- trying to withhold our true feelings altogether.- Mask- our real feelings by replacing them with an entirely different apparent emotion (deception)- Micro expressions- authentic flashes of real emotion. Can be visible during momentary lapses of control.2.) Gaze- The visual Dominance Ratio- The percentage of when you are talking and looking at your conversation partner- Talking= 40%- Looking= 60%- Dominant partners in an interaction can insist, “Look at me when I’m talking to you!” but they often do not offer as much visual attention in return.These notes represent a detailed interpretation of the professor’s lecture. GradeBuddy is best used as a supplement to your own notes, not as a substitute.3.) Body Language- More likely to indicate what our true feelings are, even when we’re trying to disguise them.- Body postures can signal status.- High-status people tend to adopt open and asymmetric postures.- Low-status people use closed and symmetric postures that are relatively compact.4.) Touch- Positive- supportive feelings such as love.- Sympathy- engender touches that are different from those that communicate disgust or anger.- Touching can clearly convey closeness and affection, and it can have healing properties.5.) Interpersonal Distance- The physical space that separates two people.- Intimate Zone- extends out from the front of our chests about a foot-and-a-half.- Personal Zone- ranges from 1 ½ to 4 feet away in distance. - Social Zone-interactions tend to be more businesslike. 4-12 feet away.- Public Zone-beyond 12 feet, interactions tend to be quite formal.6.) Paralanguage- All the variations in a person’s voice other than the actual words he/she uses, such as rhythm, pitch, loudness, and rate.- It doesn’t involve whatpeople say, but howthey say it!- Helps define relationships because lovers tend to talk to each other with differentrhythms than friends use.- Tone of voice- Emphasis of words (ex. Sarcasm)- Rate of


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UNI FAMSERV 1010 - Communication and Relationships

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