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WSU COMSOC 321 - Barriers to Effective Intercultural Communication

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Lecture 8*Went over Campus Friends project and issue*Exam gradesExam 1 Review of exam answers*for most answers it is a and b when there is that option or else all of the above. If there’s ever an e answer that is the answerChapter 4Barriers to Effective Intercultural CommunicationBarriers, Reasons for Failure or NoiseCulture is a major reason for failure; binds members of a group but also separates groupsIn- group identificationGroups define who we are, a source of identityGroups provide supportIn- groups and out- groups dichotomy can lead to tension, conflict, ineffective communicationI.e fraternities and sororitiesOffer protection and opportunities…. Why do we have countries? For this reason!Fear: Key Element in Intergroup Conflict (Stephan & Stephan, 2000)Realistic threats: endanger existence of a group-threats to political and economic power, territorial boundaries, wealth, natural resourcesSymbolic threats: undermine the culture of a group, way of life; in- group is superior; e.g., controversy in the United States- melting pot or multicultural society?PrejudiceA feeling favorable or unfavorable toward a person or thing prior to and not based on actual experienceA generalized feelingCan be conscious: we are aware we have it, admit to it; resulting behaviors are deliberate and intentionalCan be unconscious: resulting behaviors are automatic and unconscious80 % of Americans have unconscious biasesbout 50 % say they have explicit biasesa major reason for ineffective intercultural communication; avoidance; confirmation biasVideo: In group/ Out group Bias & RacismSplit up brown and blue eyed individualsStereotypesCOMSOC 3211st Edition Lecture 8*Went over Campus Friends project and issue*Exam gradesExam 1 Review of exam answers*for most answers it is a and b when there is that option or else all of the above. If there’s ever an e answer that is the answerChapter 4Barriers to Effective Intercultural CommunicationBarriers, Reasons for Failure or Noise-Culture is a major reason for failure; binds members of a group but also separates groups In- group identification-Groups define who we are, a source of identity-Groups provide support-In- groups and out- groups dichotomy can lead to tension, conflict, ineffective communicationoI.e fraternities and sororities oOffer protection and opportunities…. Why do we have countries? For this reason! Fear: Key Element in Intergroup Conflict (Stephan & Stephan, 2000)-Realistic threats: endanger existence of a group-threats to political and economic power, territorial boundaries, wealth, natural resources-Symbolic threats: undermine the culture of a group, way of life; in- group is superior; e.g., controversy in the United States- melting potor multicultural society?Prejudice-A feeling favorable or unfavorable toward a person or thing prior to and not based on actual experience-A generalized feeling-Can be conscious: we are aware we have it, admit to it; resulting behaviors are deliberate and intentional-Can be unconscious: resulting behaviors are automatic and unconscious-80 % of Americans have unconscious biases-bout 50 % say they have explicit biases-a major reason for ineffective intercultural communication; avoidance; confirmation biasVideo: In group/ Out group Bias & Racism-Split up brown and blue eyed individualsStereotypes


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WSU COMSOC 321 - Barriers to Effective Intercultural Communication

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