MGMT 371 1st Edition Lecture 6 Outline of Last Lecture I. Ethics vs. MoralsII. 5 Managerial BehaviorsIII. Ethical DilemmaIV. Ethical Decision Making Processesa. Utilitarian Approachb. Individualism Approachc. Moral-Rights Approachd. Justice ApproachV. Factors contributing to ethical differencesa. Levels of moral developmentVI. Evaluating Corporate Social ResponsibilityVII. Achieving Ethical and Socially Responsible OrganizationOutline of Current Lecture I. Definition of Goals, plans, and planningII. Levels of goals and plansa. Operationalb. Tacticalc. Strategicd. MissionIII. Organizational Planning StepsIV. Turbulent Environment Plansa. Contingency Planningb. Scenario Buildingc. Crisis PlanningCurrent LectureChapter 6 – Planning- Goal: desired future state the organization attempts to realizeo Sociologists say that people make plans about 10 times a dayo Goals should be SMARTER Specific Measurable AttainableThese notes represent a detailed interpretation of the professor’s lecture. GradeBuddy is best used as a supplement to your own notes, not as a substitute. Relevant Time Bound Evaluate Reevaluate- Plan: blueprint specifying resource allocation and other actions necessary to attain goals- Planning: determining goals and means of achieving them- Levels of goals and plansI. Operational: day to day functionsII. Tactical: maintaining qualityIII. Strategic: competing with peersIV. Mission: how to execute the plan and accomplish goals- Organizational Planning1. Develop the plan – define the mission or vision and set goals2. Translate the plan – define tactical and contingency plans and scenarios, develop strategy map, and identify intelligence teams- makes the plan easily understandable by everyone3. Plan Operations – define operational goals/plans, select measures/targets, set stretch goals, crisis planning4. Execute the plan –management objectives, performance dashboards, single use plans, decentralized responsibility5. Monitor and Learn – hold planning and operational reviewso All steps are related to being SMARTER- Turbulent Environment Plans -> our environment is turbulent b/c of unrest, terrorism threats, increased security, ect. o Contingency Planning: define responses to specific situations like emergencies, setbacks, or the unexpectedo Scenario Building: look at trends and discontinuities, imagine possible alternativefutures, build framework within which unexpected future events can be managedo Crisis Planning: prevention using relationships and environment, preparation including crisis management team and spokesperson, effective communications systems,
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