HRMA 1345 1st Edition Lecture 1Outline of Current Lecture I. Challenges to food safetyA. The ChallengeII. What a foodborne illness is and determine when one has occurredB. Discrepancies between reported cases and estimated casesIII. Costs of foodborne illnessCurrent LectureI. Challenges include:- Time and money- Language and culture- Literacy and education- Pathogens- Unapproved suppliers- High-risk customers- Staff turnoverA.Managers have to direct multiple activities including- Training- Scheduling- Purchasing/Receiving- Food PreparationFood safety should be a priority for the manger- Always be a concern for foodservice operators- By and large, industry has done a good job of providing safe food to the public- However, the number of food-borne illnesses is still significantNumber of Foodborne Illnesses in the US- 31 major pathogens acquired in the United States caused 9.4 million episodes of foodborne illness- 55,961 hospitalizations- 1,351 deaths- Most (58%) illnesses were cause by norovirusStaffing and TrainingThese notes represent a detailed interpretation of the professor’s lecture. GradeBuddy is best used as a supplement to your own notes, not as a substitute.- High turnover rates and the need to train and motivate employees make the job more difficult- Manager cannot assume employees learned good hygiene at home- The Health Department inspections will not ensure a safe operation- The NRA holds the foodservice industry responsible for providing safe and wholesome foodII. Food Borne Illness A foodborne illness is a disease that is carried or transmitted to human beings by foodAny kind of food can cause a food borne illness- An illness is considered an outbreak when: Two or more people have the same symptoms after eating the same food An investigation is conducted by state and local regulatory authorities The outbreak is confirmed by laboratory analysisB.- Failure to report illness- Incomplete investigations- Poor communicationIII.- Loss of customers and sales- Loss of prestige and reputation- Lawsuits resulting in lawyer and court fees- Increased insurance premiums- Lowered employee morale- Employee absenteeism- Need for retraining employees- Negative media
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