Organizational Behavior, 16e (Robbins/Judge)Chapter 1 What Is Organizational Behavior? 1) ________ are defined as people who oversee the activities of others and who are responsible for attaining goals in organizations.A) AssistantsB) ManagersC) SecretariesD) InternsE) ApprenticesAnswer: BExplanation: B) Managers are defined as people who oversee the activities of others and who are responsible for attaining goals in organizations. They make decisions, allocate resources, and get work done by other people.LO: 2Difficulty: EasyQuest. Category: ConceptLearning Outcome: Discuss the factors influencing individual decision making in organizations2) Sally Mitchell works as a manager at an environmental organization. She is currently working on a global warming project and decides which tasks related to creating awareness about the issue need to be done. In addition, she is also deciding which members of her team will work on engaging with the public and which will work on lobbying with the government. She is also assigning people as team members to ensure that tasks are undertaken on time. Which of the following categories of functions is Mitchell undertaking?A) planningB) organizingC) scrutinizingD) controllingE) envisioningAnswer: BExplanation: B) Managers are responsible for designing an organization's structure. This function is called organizing. It includes determining what tasks are to be done, who is to do them, how the tasks are to be grouped, who reports to whom, and where decisions are to be made.LO: 2AACSB: Analytic SkillsDifficulty: HardQuest. Category: Application13) Johanna Reid, a campaign manager at a child rights organization, recently started working on an illiteracy project. During the project, she needs to motivate team members to attain their project milestones and direct them through different phases of the project. Which of the following kinds of functions will these tasks be covered under?A) planningB) organizingC) scrutinizingD) evaluatingE) leadingAnswer: EExplanation: E) The leading function of managers involves motivating employees, directing their activities, selecting the most effective communication channels, and resolving conflicts among members.LO: 2AACSB: Analytic SkillsDifficulty: HardQuest. Category: ApplicationLearning Outcome: Discuss the factors influencing individual decision making in organizations4) Lesley Torres is a project manager for the campaign "Action against Deforestation in Indonesia." She recently faced a glitch when the campaign could not be launched publicly according to schedule. Torres monitored the schedule to find the cause of the delay before speeding up the implementation process by allocating more members for the implementation phase. By doing this, which of the following functions is she performing?A) controllingB) planningC) formulatingD) leadingE) organizingAnswer: AExplanation: A) To ensure things are going as they should, management must monitor the organization's performance and compare it with previously set goals. If there are any significant deviations, it is management's job to get the organization back on track. Tasks which involve monitoring, comparing, and potential correcting are part of the controlling function.LO: 2AACSB: Analytic SkillsDifficulty: HardQuest. Category: Application25) Which of the following functions do managers undertake as part of planning functions?A) defining an organization's goalsB) implementing strategies for achieving goalsC) executing plans to integrate activitiesD) accomplishing goals of a projectE) employing strategies to coordinate tasksAnswer: AExplanation: A) The planning function encompasses defining an organization's goals, establishing an overall strategy for achieving those goals, and developing a comprehensive set ofplans to integrate and coordinate activities.LO: 2Difficulty: EasyQuest. Category: Concept6) According to Henry Mintzberg, a factory supervisor giving a group of high school students a tour of the plant may be termed as a ________.A) leaderB) figureheadC) resource allocatorD) negotiatorE) disturbance handlerAnswer: BExplanation: B) According to Henry Mintzberg, a figurehead is a symbolic head who is requiredto perform a number of routine duties of a legal or social nature.LO: 2Difficulty: EasyQuest. Category: Concept7) Ellen Ortiz works as a sales manager at a telecom firm. The company has recently launched a new product in the market. Her work in the next few weeks involves sharing knowledge about the product with her team members. She will also need to inspire them to reach their sales targetsand clarify any doubts about the new product. Which of the following roles is Ortiz playing?A) leaderB) liaisonC) disseminatorD) spokespersonE) negotiatorAnswer: AExplanation: A) A leadership role comprises hiring, training, motivating, and disciplining employees.LO: 2AACSB: Analytic SkillsDifficulty: ModerateQuest. Category: ApplicationLearning Outcome: Summarize the major theories of and approaches to leadership38) Regina George works as a campaign manager in a not-for-profit organization in Hampshire. For the upcoming campaign against genetic engineering, she is networking with managers who are working on the issue of food safety. Through her network of contacts, she strives to gain information about the stakeholders in the food industry and other lobby groups. Which of the following roles is George most likely to be playing according to Mintzberg's classification of managerial roles?A) figureheadB) leaderC) liaisonD) entrepreneurE) resource allocatorAnswer: CExplanation: C) The liaison role involves maintaining a network of contacts who provide favors and information.LO: 2AACSB: Analytic SkillsDifficulty: ModerateQuest. Category: Application9) Annette Simpson works for a fashion house in Paris and is preparing for the company's upcoming line of winter clothing. She is currently researching online to know what is in vogue this season. In addition, she is also networking with contacts from the press and fashion magazine editors to understand the changing tastes of consumers. Which of the following roles isSimpson playing according to Mintzberg's classification of managerial roles?A) figureheadB) leaderC) symbol headD) monitorE) spokespersonAnswer: DExplanation: D) According to Mintzberg's classification of managerial roles, the monitor role comprises collecting information from external organizations and institutions,
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