OLS 284 1st Edition Lecture 2Outline of Last Lecture I. Definition of leadershipa. Role model – sets an example and tries to achieve organizational goalII. Review questionsOutline of Current Lecture I. Understand the different roles required for managers and how they are changingII. Understand how managerial roles and activities are affected by aspects of the situationIII. Understand how managers cope with the demands, constraints, and choices confrontingthemIV. Understand the typical activity patterns for people in managerial positionsV. Understand how managers can make effective use of their timeCurrent Lecture- Activities impacting leaderso Pace of work is hectic and unrelenting Seldom a break in the workload (more with less) How you see others worko Content of work is varied and fragmented Most tasks are fast, one-time, non-repetitive Managers always have those that will criticizeo Many activities are reactive Problems are random By the time the issue arises, it must be reacted to Managers need to react in timely mannero Interactions often involve peers and outsiders Need to be skilled in dealing with the uncertain Skilled in dealing with a variety of personalities Need to understand the chain of command- Important vs. Imperativeo Important – everything that comes into your life Items that you would like to do but are not 100% necessaryThese notes represent a detailed interpretation of the professor’s lecture. GradeBuddy is best used as a supplement to your own notes, not as a substitute.o Imperative -  Wiped out first High priority items- How are you building your network?o Network: group of people you assemble for yourself to develop professionally and often personally. Talking with people related to your industry Talking to people before and after meetings Being involved in the community- How do you build a good LinkedIn page?o Good titleo Professional pictureo Summary Allows you to create a free form description of your experienceo Experienceo Educationo Anything additional that adds value- Do you have a bad facebook page?o Cheesy pictureo Bad friends Have you liked something controversial?o Mean postso Inappropriate photoso Information that leaves people guessingo 94% of HR depts. check your profile- Decision making and planning by managerso Emotions and intuition are often involvedo Important decisions are disorderly and politicalo Routine decisions are differento Most planning is informal and adaptive- Four primary processes of managing (chart)o Manager is not a leadero Manager + leader = exceptionalo Majority of managers job is leadership- Course focus: process of influencingo Situational variables/intervening variableso Leader behavior Examples Knowledgeo Leader power Legit Expert Personalo Leader traits Quiet- Thomas Jefferson (never spoke more than one sentence at a time) In your faceo Success criteria/outcomes- Taxonomy of roleso Information processing Liaison role - Managers are expected to be a “web” between the unit and external groups Monitor role- Should seek info from a variety of sources Spokesperson role- Transmit informationo Decision making Entrepreneurial role- Acts as agent for organization Disturbance handler- Works to fix crisis Resource allocator- Money, labor, skills, etc. Negotiator- Has authority to make commitmentso Interpersonal Liaison role Figurehead role- Face of organization Leader role- Puts all the pieces togethero Manager role Demands- Required duties, activities, responsibilities Constraints- Limiting characteristics of the organization and external environment Choices- Activities a manager may do, but is not required to doo Role conflicts Role senders Role expectations Conflicting demands Resolution- Unique role requirementso Pattern of relationshipso Work patternso Exposure - Other determinants of managerial worko Levels of mgmt.o Size of OUo External dependencieso Crisis situationso Stage of the organizational life cycleo Social changes affecting managerial work- Guidelines for managerso Understand the reasons for demands and constraintso Expend the range choiceso Determine what you want to accomplisho Analyze how you use your timeo Plan daily and weekly activitieso Avoid unnecessary