UT Arlington PSYC 3301 - Final Exam Study Guide (14 pages)

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Final Exam Study Guide

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Final Exam Study Guide


Study guide 3 for human relations - career, job satisfaction, aggression, harassment, stereotypes,

Study Guide
University of Texas at Arlington
Psyc 3301 - Psychology of Humans
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PSYC 3301 1nd Edition Exam 3 Study Guide Lectures 25 37 Lecture 25 27 November 31 3 Components of Attitudes What are the three components of attitudes Explain Affective Things are associated with the things about which we hold attitudes hot aspect Cognitive Hold certain beliefs about things Behavior Predisposition to act in certain way Define Job satisfaction What are the external causes for job satisfaction Interesting and challenging Not too tiring Fair rewards sense of control Good relations with coworkers Low phys psyc stress Workers attributions about workplace events economy OR actions of employers What has research shown regarding prediction in job satisfaction What are the internal causes for job satisfaction Why Research has shown that personality factors in childhood may predict job satisfaction in adulthood Internal causes for job satisfaction High self esteem view things in positive light Ability to withstand stress Internal locus of control alter or control own outcome Self selection to the job Realistic positive expectations Pulakos and Schmitt research ask students likelihood of liking future job higher positive expectation higher future job satisfaction BUT have to be realistic High status seniority better working conditions Good personal adjustment at home social skills help at work too Genetics 30 Job Satisfaction Diversity What are the three main differences discussed in the book Explain Stage of career and occupational differences managers technical professional selfemployed higher job satisfaction Older more satisfaction than younger Why Gain more prestige more challenging more control BUT may not be justified mid career plateau Cultural differences Hofstede Career success material possession individualistic ego needs US vs quality of life relationships social needs Japan Adler Gender differences Men value status prestige high income more satisfied with highlevel jobs Women social relations overrepresentation in occupations help oppressed Sidaniu Pratto View Fig 11 5 pg 323 What is motivation maintenance theory Explain What is social exchange theory Explain Why is job turnover and job satisfaction only slightly related Motivation maintenance theory Herzberg critical incidence technique used to study job satisfaction in which participants report times when feeling job satisfaction dissatisfaction Motivators related to the actual job satisfaction Maslow lower level deficiency needs such as safety needs vs hygiene or maintenance factors related to conditions dissatisfaction Maslow higher level growth needs such as selfesteem Social exchange theory Comparison Level CL Outcome think you deserve from a certain relationship how happy you will be from an outcome resulting from interaction including employment Compare past to present employment When exceed CL satisfied when below CL dissatisfied Comparison level for alternatives CLalt outcome think you can obtain form best available alternative If CLalt exceeds likely to leave current position if CLalt below likely to stay This is why job turnover and job satisfaction only slightly related View fig 11 6 pg 326 Effects of Job Satisfaction What are the effects of job satisfaction vs dissatisfaction Explain Absenteeism and turnover The lower the individ satisfaction the more likely miss work modest relationship and resign turnover also modest relationship Life satisfaction Self concept spill over effect affects other aspects of our lives Causal relationship one causes other job dissatisfaction causes life dissatisfaction Personal Health If satisfied live longer better mental health reduced anxiety high self esteem etc Organizational commitment What do employees tend to do if there is organizational commitment Less likely to leave and less absenteeism Make personal sacrifices for good of the company Have successful careers and are happier with their lives What are the two types of organizational commitments define What are the three main factors associated with increased Org commitment Continuance commitment He will continue working because he cannot afford to leave linked to economic factors salary benefits Affective commitment Desire to stay because he agrees with policies and wants to remain affiliated associated with feeling competent and efficacious Three factors table 11 3 pg 330 Job characteristics high responsibility opportunities autonomy importance of job Personal Characteristics Lengh employed age personal growth Company policies ownership values orientation procedures vigorous recruitment Lecture 28 30 November 5 10th Interpersonal Attraction Who are we more attracted to Particularly true when Familiar people True when fairly complex stimuli and neutral initial reactions We tend to like people who Examples Are looks important in romantic relationships What do we assume about people who are more attractive Why do attractive people tend to be more socially skilled People who do what are considered more attractive What study regarding this was made Who do we choose to date We tend to like people who have attractive features such as intelligence personality good looks Looks are important We assume that people who are attractive are also above average in social competence intelligence mental health and happiness They tend to be more socially skilled likely because they are treated more positively People with a high self perception of attractiveness and those that smile are considered more attractive The study mentioned in the book resulted in students considered more attractive in yearbooks ended up with higher salaries down the road We choose to date people that have a similar level of attractiveness Is similarity important in a relationship Do opposites attract Studies show it is We are attracted to people who are similar in values opinions race socioeconomic level and personality Marriage partners tend to be similar in extraversion and dominance Success rates higher if more in common education age No because similarity not complementarity is main determinant of marital success If not continual conflict Love Definition from book What is the reinforcement affect model Love A strong affectionate relationship among two people Concerned with satisfaction of one s needs Rewards come from relationship or events it brings Focuses on similarity of opinions and values To validate our view of the world In this perspective love is a strong liking produced by rewards associated with a relationship Byrne and Clore view pg

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