WSU MGMT 450 - Exam 2 Study Guide (23 pages)

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Exam 2 Study Guide



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Exam 2 Study Guide

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Pages:
23
Type:
Study Guide
School:
Washington State University
Course:
Mgmt 450 - Personnel and Human Resources Management
Personnel and Human Resources Management Documents

Unformatted text preview:

Mgmt 450 Exam 2 Study Guide Chapter 7 Training Employees Training Evaluation Level 3 Use of new learning in on the job behavior TRANSFER Transfer trying to make training as close to actual workplace higher transfer Give people multiple opportunities to learn POTENTIAL TEST QUESTION Does ROI get affected by turnover Answer Yes POTENTIAL TEST QUESTION What s the most common way of evaluating whether training was effective or not Answer Course evaluation survey Training linked to Organizational Needs Instructional design a process systematically developing training to meet specific needs o Assess needs for training o Ensure readiness for training o Plan training program Objectives Trainers Methods o Implement training program Principles of learning Transfer of training o Evaluate results of training Learning management system LMS a computer application that automates the administration development and delivery of training programs o Can make training more widely available and reduce travel and other costs by providing online training Needs Assessment The process of evaluating the organization individual employees and employees tasks to determine what kinds of training if any are necessary o Organization what is the context in which training will occur o Person who needs training o Task what subjects should the training cover Answer to these questions provide the basis for planning an effective training program Organizational analysis a process for determining the appropriateness of training by evaluating the characteristics of the organization o Training needs will vary depending on whether the organization s strategy is based on growing or shrinking personnel whether it is seeking to serve a broad base or focusing on the specific needs of a narrow market segment and various other strategic scenarios Person analysis a process for determining individuals needs and readiness for training o Do performance deficiencies result from a lack of knowledge skill or ability o Who



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