COM 225 1nd Edition Lecture 22 Outline of Last Lecture I. Public relationshipsII. Organized culture III. Teams and LeadershipOutline of Current Lecture I. Teams and Leadership II. ConflictIII. Decision-MakingIV. Friendships and romantic relationships in the workplace Current LectureI. Features of Effective TeamsA. Lead by competent, communicative, inspirational leadersB. Work toward common, clear, simple goalsC. Have clear roles organized around goals D. Have an open communicationE. Exhibit high level of trust and respect F. Celebrate their success and have fun together II. ConflictA. Conflict styles - achieve your personal goals in the conflict 1. Aggressive - high importance of personal goals, low importance of relationship, want something really bad and don’t care about the other person, fight and do whatever it takes to win the conflict These notes represent a detailed interpretation of the professor’s lecture. GradeBuddy is best used as a supplement to your own notes, not as a substitute.2. Withdrawing - low importance of personal and relationship goals, withdraw from conflict, don’t want to deal with it, try to avoid having the conflict 3. Accommodating - low importance of personal goals, high importance of relationship goals, give into the other person and let them have their way 4. Compromising - right in the middle, moderate importance of personal and relationship goals, both people in the conflict have to give something up 5. Problem- Solving Style - high importance of person and relationship goals, both people get what they want, best way but often most difficult B. Problem-solving strategies 1. Keep in mind: interest vs. positions (solution chosen in conflict)2. Cost - cutting - one person gives in, his/her costs cut by other 3. Compensation - one person gives in, other gives to him/her something wanted 4. Logrolling - both give up unimportant (to them) things 5. Bridging - finding new solution that satisfies both III. Functional Decision-Making Theory - Overview A. General focus - group decision-makingB. Key concept: Tasks C. Functions - Tasks required to reach a high-quality decisionD. 4 Functions1. Problem analysis - identify what the problem is 2. Goal setting - set goals on how group is going to interact with each other, set goals for solution 3. Identification of alternatives - start to throw out solutions, identify alternative solutions 4. Evaluation - evaluate alternative solutions against the goals (pt. 2) E. Prioritizing functions1. Prioritization? 2. o function is inherently most important, all four functions must be performed3. No order is required- BUT: Groups with tough problems often use following order: Problem analysis, Goal Setting, Identification of alternatives, Evaluation of Positives and Negatives F. Communication and Functions1. With respect to functions, communication can be- Promotive - any comment that a group member makes focused on 1 of4 tasks is promotive- Disruptive - any communication that focuses on anything but the group task- Counteractive - one group member has been disruptive, another groupmember brings the group member back to 1 of 4 tasks IV. Friendships in the workplace A. Develop like other friendships1. Role-limited interactions2. Friendly relations3. Moves toward friendshipB. Romantic relationships in the world place1. How do they affect productivity? People survived say…. 17% harmful, 62% noeffect, 21% positive 2. People who have had office romances rate them more positively than those who have