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IUB SPH-H 263 - Communication Skills
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SPH-H 263 1nd Edition Lecture 19 Outline of Last Lecture I. Obesity II. Related conditions III. Body composition IV. Things to keep in mindV. Weight assessment methodsVI. Genetic and Heredity FactorsVII. Physiological FactorsVIII. Hormonal FactorsIX. Biological FactorsX. Psychosocial FactorsOutline of Current Lecture I. Soft SkillsII. Hard SkillsIII. Open Ended QuestionsIV. Reflective/Summary statementsV. Constructive ResponsesVI. Ask/offer/share adviceVII. Positive termsThese notes represent a detailed interpretation of the professor’s lecture. GradeBuddy is best used as a supplement to your own notes, not as a substitute.Current LectureI. Soft Skills (“giving in”)- Open ended questions- Reflective and summary statements- Active and constructive responses- Ask/offer/share advice- End on positive termsII. Hard Skills (“giving orders”)- Assertion III. Open ended questions- What do you think?- What other ideas do you have?- How does it make you feel?IV. Reflective/summary statements- Let me see if I’m understanding- Okay what I’m hearing is… Correct?- I’m getting the feeling/impressionV. Constructive responses- More active- Body and facial interest - Smiling and laughing- Curious- Touching or holding themVI. Ask/offer/share advice- Being humble- No opinion or judgment- No solutions immediately - I would like to share if I mayVII. Positive terms- Bring closure- Confirm progress and intentions- Follow-ups- Future goals- Express thanks and gratitude about


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