IUB SPH-H 263 - Communication Skills (3 pages)

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Communication Skills

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Communication Skills


Introduces communication skills with a focus on the "soft skills"

Lecture number:
Lecture Note
Indiana University, Bloomington
Sph-H 263 - Personal Health
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SPH H 263 1nd Edition Lecture 19 Outline of Last Lecture I Obesity II Related conditions III Body composition IV Things to keep in mind V Weight assessment methods VI Genetic and Heredity Factors VII Physiological Factors VIII Hormonal Factors IX Biological Factors X Psychosocial Factors Outline of Current Lecture I Soft Skills II Hard Skills III Open Ended Questions IV Reflective Summary statements V Constructive Responses VI Ask offer share advice VII Positive terms These notes represent a detailed interpretation of the professor s lecture GradeBuddy is best used as a supplement to your own notes not as a substitute Current Lecture I II III IV V VI VII Soft Skills giving in Open ended questions Reflective and summary statements Active and constructive responses Ask offer share advice End on positive terms Hard Skills giving orders Assertion Open ended questions What do you think What other ideas do you have How does it make you feel Reflective summary statements Let me see if I m understanding Okay what I m hearing is Correct I m getting the feeling impression Constructive responses More active Body and facial interest Smiling and laughing Curious Touching or holding them Ask offer share advice Being humble No opinion or judgment No solutions immediately I would like to share if I may Positive terms Bring closure Confirm progress and intentions Follow ups Future goals Express thanks and gratitude about conversation

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