THE UNIVERSITY OF TEXAS AT AUSTIN School of Information INF 388K.1 - Public Libraries PERSONNEL OUTLINE I. DEFINITIONS OF PERSONNEL: A. getting things done through people B. management of human resources C. management of people at work D. the people factor II. ASPECTS OF PERSONNEL MANAGEMENT A. analyzing jobs and work B. writing job descriptions C. recruitment D. enrolling E. orientation F. training G. evaluation H. wage comparison and appraisal I. fringe benefits and pay plan J. scheduling 1. compressed work schedules2. discretionary work week 3. part-time III. PERFORMANCE EVALUATION A. types of performance appraisal 1. rating scales 2. ranking 3. critical incidents 4. MBO B. causes of unsatisfactory performance 1. organizational shortcomings 2. individual employee shortcomings 3. external influences C. discipline 1. preventive 2. punitive D. management philosophy and discipline 1. hot stove