DOC PREVIEW
NU OPNS 430 - OPNS 430 Syllabus

This preview shows page 1-2-3-4-5 out of 15 pages.

Save
View full document
View full document
Premium Document
Do you want full access? Go Premium and unlock all 15 pages.
Access to all documents
Download any document
Ad free experience
View full document
Premium Document
Do you want full access? Go Premium and unlock all 15 pages.
Access to all documents
Download any document
Ad free experience
View full document
Premium Document
Do you want full access? Go Premium and unlock all 15 pages.
Access to all documents
Download any document
Ad free experience
View full document
Premium Document
Do you want full access? Go Premium and unlock all 15 pages.
Access to all documents
Download any document
Ad free experience
View full document
Premium Document
Do you want full access? Go Premium and unlock all 15 pages.
Access to all documents
Download any document
Ad free experience
Premium Document
Do you want full access? Go Premium and unlock all 15 pages.
Access to all documents
Download any document
Ad free experience

Unformatted text preview:

Course Outline: Spring 2006 - Section 61, 62CRU Computer RentalExcel exercise: The Dice GameCourse Outline: Spring 2006 - Section 61, 62IBMInventory Problem SetThe GoalOperations Management 430Spring 2006 - Section 61, 62Course Description and ObjectivesRequired TextsRequired materials available at the bookstore:GradingAssignmentsCase Write-UpsClass ContributionReview Sessions and Use of the WebSuggested ReadingsModule 1: Operations StrategyClass 1: Introduction to OperationsClass 2: Aligning Strategy and Operations. FocusModule 2: Process Analysis and ApplicationsClass 3: Product-Process Matrix (Module 1). Process Measures and Little’s LawClass 4: Process Flow Analysis. Targeting ImprovementClass 5: Flow Time & Capacity AnalysisClass 6: Flow Time & Capacity Analysis: Peak LoadsModule 3: Lean OperationsClass 7: House Building GameClass 8: Paradigm of Lean OperationsClass 9: Lean Operations for Product VarietyClass 10: Midterm ExamClass 11: Inventory Basics. Economies of Scale & Cycle InventoryClass 12: Uncertainty, Safety Inventory & PoolingClass 13: Pooling: Centralization & PostponementClass 14: Optimal Service Level.Class 15: Capacity, Queuing & Flow Time AnalysisWritten Assignment: Inventory Problem Set (as always: to be done in team). Class 16: Applications: Financial Evaluation of a Call CenterSof-Optics (A). Prepare the following questions:Written Assignment: Sof-Optics (A). Submit a brief write-up answering: Class 17: Quality and Voice of the CustomerClass 18: Process Capability & Statistical Process ControlClass 19: The Value of 6-SigmaClass 20: Wrap Up and ReviewNo readings.Operations 430Professor ChopraCOURSE OUTLINE: SPRING 2006 - SECTION 61, 62PROFESSOR CHOPRASession Date Module and Description Required Readings* Written Assignments1 Mar 27 Module 1: Operations Strategy Introduction to OperationsThe Goal: StartMBPF, Chapter 12 Mar 30 Aligning Strategy and Operations. Focus MBPF, Chapter 2Case: Shouldice Hospital LimitedCase: Wriston ManufacturingWriston Manufacturing3 Apr 3 Product-Process MatrixModule 2: Process Analysis & Applications Process Measures and Little’s Law MBPF, Chapter 34 Apr 6 Process Flow Analysis. Targeting Improvement MBPF, Chapter 4Case: CRU Computer RentalCRU Computer Rental5 Apr 10 Flow Time & Capacity Analysis MBPF, Chapter 5Case: Pizza PazzaThe Goal: up to p. 161Review 1 Apr 12 Optional Review, Check web for time and room Review Chapters 3–56 Apr 13 Flow Time & Capacity Analysis: Peak Loads Case: National Cranberry Cooperative National Cranberry Cooperative7 Apr 17 Module 3: Lean Operations House Building Game8 Apr 20 Paradigm of Lean Operations MBPF, Chapter 10: Sections 10.1–10.4Excel exercise: The Dice Game9 Apr 24 Lean Operations for Product Variety Case: Toyota Motor Manufacturing Toyota Motor ManufacturingReview 2 Apr 26 Optional Review, Check web for time and room Review Sessions 1–910 Apr 27 Midterm Exam: in class, closed book Review Sessions 1–9* There are optional readings not listed here. See detailed syllabus and course web site.Page 1Operations 430 Professor ChopraCOURSE OUTLINE: SPRING 2006 - SECTION 61, 62PROFESSOR CHOPRASession Date Module and Description Required Readings* Written Assignments11 May 1 Module 4: Supply Chain Management Inventory Basics. Economies of ScaleMBPF, Chapter 6Case: Palü GearThe Goal: Finish (up to p. 246)12 May 4 Uncertainty, Safety Inventory & Pooling MBPF, Chapter 7 (skip Section 7.3)13 May 8 Pooling: Centralization & Postponement MBPF, Chapter 7: review 7.5–7.7Case: Shape Up, Ship Out (IBM) IBMReview 3 May 10 Optional Review, Check web for time and room Review Chapters 6-714 May 11 Optimal Service Level MBPF, Chapter 7: Section 7.315 May 15 Module 5: Capacity Management in Services Capacity, Queuing & Flow Time AnalysisMBPF, Chapter 8Psychology of Waiting LinesInventory Problem Set16 May 18 Application to Call Centers Case: Sof-Optics (A) Sof-Optics (A)17 May 22 Module 6: Quality Quality and Voice of the CustomerMBPF, Chapter 9: Sections 9.1–9.2Why Improving Quality… 18 May 24 Process Capability & Statistical Process Control MBPF, Chapter 9: FinishCase: Quality Wireless (A), (B)The Goal19 May 25 The Value of 6-Sigma Case: 6-Sigma Quality at Flyrock TiresReview 4 May 31 Optional Review, Check web for time and room Review Chapters 8–9, plus all materials20 June 1 Wrap Up and ReviewFinalExamJune3,5,6Final Exam: in class, open book. Options:1. Sat, June 3: 9 am-noon in G402. Mon, June 5: noon-3pm in G40 & G453. Tue, June 6: noon-3pm in G40 & G45Review all materials* There are optional readings not listed here. See detailed syllabus and course web site.Page 2Operations 430Professor ChopraOPERATIONS MANAGEMENT 430SPRING 2006 - SECTION 61, 62Instructor: Sunil Chopra; [email protected]: 847.491.8169. Fax: 847.467.1220Office: Jacobs 573 (MEDS Department).Office Hours: Wednesdays: You can go to any of the following (all in MEDSdept.). Please make an effort to come to my office hours before going toanother instructor.Prof. Chopra: 9:00 – 10:30Prof. Savaskan: 10:30 – 12:00Prof. Ata: 13:00 - 14:30Prof. Van Mieghem: 14:30 – 16:00Course Page: http://www.kellogg.northwestern.edu/faculty/chopra/ftp/omd30/d30.htmlCourse Description and ObjectivesThis course provides a general introduction to operations management.Operations management is the management of business processes, thatis, the recurring activities of a firm. Along with finance and marketing,operations is one of the three primary functions of a firm. At the risk ofbeing simplistic, one may say that marketing generates the demand forproducts and services, finance provides the capital, and operationsproduces the product. More generally, operations spans the entireorganization: COOs are in charge of R&D, design/engineering, productionoperations, marketing, sales, support and service.This course aims to (1) familiarize you with the major operationalproblems and issues that confront managers, and (2) provide you withlanguage, concepts, insights and tools to deal with these issues in orderto gain competitive advantage through operations.This course should be of particular interest to people aspiring a career indesigning and managing business processes, either directly (V.P. of Ops,Operations 430 Professor ChopraCOO) or indirectly (e.g., management consulting). The course should alsobe of interest


View Full Document
Download OPNS 430 Syllabus
Our administrator received your request to download this document. We will send you the file to your email shortly.
Loading Unlocking...
Login

Join to view OPNS 430 Syllabus and access 3M+ class-specific study document.

or
We will never post anything without your permission.
Don't have an account?
Sign Up

Join to view OPNS 430 Syllabus 2 2 and access 3M+ class-specific study document.

or

By creating an account you agree to our Privacy Policy and Terms Of Use

Already a member?