Learning to Use the Internet & the World Wide Web Chapter 6Chapter Six: Electronic MailHow Email WorksAdvantages of EmailLimitations of EmailEmail Programs and Their FeaturesCommon Features of Email SystemsEmail AddressesDissecting a Piece of EmailLearning to Use the Internet & the World Wide Web Chapter 6By Ernest Ackermann & Karen HartmanMary Washington CollegeChapter Six: Electronic MailGoals/ObjectivesUnderstand the concepts associated with electronic mailGail a working knowledge of an email system to read, send, and otherwise manipulate electronic mail foldersBe aware of common features of modern email systemsLearn how to work with email in text and nontext formatsLearn the basic features of an email systemHow Email WorksEmail programs, called mail user agents, act on the user’s behalf.When an email message is sent out to the Internet, it is divided into pieces called “packets.”At the destination, the packets are collected and put back into the original form.SMTP, Simple Mail Transfer Protocol, is used to transport email between computer systems.Advantages of EmailAdvantagesEmail is fastYou can send messages, files, data, or reports using the same techniquesYou don’t need to interrupt someone when you send emailYou can deal with email at your convenienceYou don’t have to be shy about using emailThe cost of email isn’t related to how far your message travelsLimitations of EmailEmail isn’t necessarily privateEmail can be forgedSome email systems can send or receive text files onlySome email systems may not be able to view messages with multimedia, images, or other types of informationEmail Programs and Their FeaturesThere are different types available:•Mail systems designed for proprietary networks•Mail clients designed for text-based mainframe or minicomputer systems•Mail clients designed for microcomputer systems•Web-based email systemsCommon Features of Email SystemsReadDeleteFilePrintSaveComposeAttachmentsSignatureReplyForwardMarkSortAddress bookOnline helpEmail AddressesThe format:Local-address@domain-name@= “at”Finding email addresses:Call or write to askCheck a resumé, business card, or Web pageLook at the return address in the email headerTry a Web-based “white pages” serviceDissecting a Piece of EmailHeaders•Information that tells you and the email system important things about the emailMessage body•The content of the email – what you send and what you receiveSignature•A sequence of lines that gives some information about the person who sent the