Page | 1 COLLEGE OF BUSINESS INTERNATIONAL MANAGEMENT MGT-480 Section 001, Summer III 2010 Course title: MGT480-001 International Management Location: BEH103 Schedule: Monday, Wednesday, Thursday from 7:00pm to 9:30pm. Instructor: Professor Steven E. Phelan, Email: [email protected] Home Page: http://faculty.unlv.edu/phelan Office : BEH307, office hours by appointment. Textbook: F. Luthans, & J.P. Doh. (2009) International Management: Culture, Strategy, and Behavior (7th Edition). McGraw Hill: Boston. Objective: To gain a practical understanding of the complexities associated with managing a global business operation. Description: This course considers the practical issues associated with successfully managing a global operation. It covers topics such as cross-cultural management, expatriate issues, and international strategic management. The emphasis will be on comparing international management approaches around the world. Requirements: Completion of MGT301 Introduction to Management.Page | 2 SCHEDULE Week Day Topic Activities Chapter Week 1 Monday Independence Day Holiday 1-3 Wednesday Dimensions of culture Assign cases & countries 4 Thursday Managing across cultures Internet: Daimler Spotlight: Taiwan International Consultant Case: Corning Case: Coca-Cola 5 Week 2 Monday Cultures and diversity Internet: Sony Spotlight: Mexico International Consultant Case: Euro Disney Case: Disney Japan 6 Wednesday Cross-cultural negotiation Internet: HP Spotlight: Japan International Consultant Case: Wal-Mart Japan* 7 Thursday Test One Week 3 Monday Strategy formulation/implementation Internet: Toyota International Consultant Spotlight: China Case: Microsoft 8 Wednesday Entry strategies and structures Internet: Fujitsu Spotlight: Poland International Consultant Case: Tata 9 Thursday Managing political risk Internet: Organizing Spotlight: Australia International Consultant Case: HP-Compaq* 10 Week 4 Monday Management decision & control Internet: Motorola Spotlight: Brazil International Consultant Case: AirAsia* 11 Wednesday Test Two Thursday Motivation across cultures Internet: The Best Spotlight: Spain International Consultant Case: Copy Shop 12 Week 5 Monday Leadership across cultures Internet: Motivating Spotlight: Singapore International Consultant Case: Road to Hell 13Page | 3 Wednesday HR across cultures Internet: Sony Spotlight: Mexico International Consultant Case: HSBC* 14 Thursday Test Three (Final) Internet: Coke Spotlight: Russia International Consultant Case: Chiquita* ASSESSMENT Individual Tests (60%) There will be three 1-hour multiple choice tests during the course each worth 20% for a total of 60% of your final grade. Each test will cover the preceding four chapters of the text. Interview (20%) You are required to interview an expatriate – either an American working abroad or a person from another country living here in the United States. You should construct a series of questions to explore their lived experience of working in another country (particularly management experiences).Your goal is to see if their lived experience matches the textbook theories of what that experience should have been like. Your report should detail how it was similar and how it was different from theory (and your expectations). Try to answer the following questions: - What is the name, occupation and background of the subject? How did you find them? - How did you expect the subject to answer based on theory and your knowledge or stereotypes of the home and host countries? - How does theory help you make sense of your subject’s answers? What gaps in theory did you uncover? - What was interesting about your subject’s answers that might make you change the way you look at international management? What did you learn from this exercise? You should take no less than two pages and no more than five pages. All written work should be Times New Roman 12, single spaced, 1 inch margins. Citations and references should not be considered in the page count. The paper is due no later than noon on 7/26. Presentation (20%). At the start of the course, you will be assigned either a case, country spotlight, international consultant, or internet assignment to present in class. You will have 15 minutes to present an overview of your task and answers to the assigned questions. You should submit your slides on WebCampus on the day of your presentation. Your grade will be based on the quality of your answers AND the quality of your presentation..Page | 4 ADDITIONAL COURSE POLICIES: Academic Misconduct – “Academic integrity is a legitimate concern for every member of the campus community; all share in upholding the fundamental values of honesty, trust, respect, fairness, responsibility and professionalism. By choosing to join the UNLV community, students accept the expectations of the Academic Misconduct Policy and are encouraged when faced with choices to always take the ethical path. Students enrolling in UNLV assume the obligation to conduct themselves in a manner compatible with UNLV’s function as an educational institution.” An example of academic misconduct is plagiarism: “Using the words or ideas of another, from the Internet or any source, without proper citation of the sources.” See the “Student Academic Misconduct Policy” (approved December 9, 2005) located at: http://studentlife.unlv.edu/judicial/misconductPolicy.html. Copyright – The University requires all members of the University Community to familiarize themselves and to follow copyright and fair use requirements. You are individually and solely responsible for violations of copyright and fair use laws. The university will neither protect nor defend you nor assume any responsibility for employee or student violations of fair use laws. Violations of copyright laws could subject you to federal and state civil penalties and criminal liability, as well as disciplinary action under University policies. To familiarize yourself with copyright and fair use policies, you are encouraged to visit the following website: http://www.unlv.edu/committees/copyright/. Disability Resource Center (DRC) – It is important to know that over two-thirds of the students in the DRC reported that this syllabus statement, often read aloud by the faculty during class, directed them to the DRC office. The