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CSUSM MIS 304 - Technology 
that 
Enables
 Global
Business
 Opportunities

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CALIFORNIA)STATE)UNIVERS I T Y ) OF)SAN)MARCOS)Technology)that)Enables)Global)Busin ess)Opportunit ies)MIS)304)Professor'Fang'May'10,'2010''By:$Nicollette$Donato$Yenifer$Maldonado$Tiffani$Moreno$$Steven$Slack$$Laura$Villarreal$$''''2''$Contents!'Introduction................................................................................................................................3''Purpose.......................................................................................................................................3''Communication ..........................................................................................................................4''Security .......................................................................................................................................8''Translation'Software.................................................................................................................12''Employee'Travel'Support..........................................................................................................16''Electronic'Trading'Systems'in'Foreign'Exchange'Markets................................ ........................21''Conclusion ................................................................................................ ................................24''References ................................................................................................................................26''3''$$Introduction$' In'this'generation,'global'business'has'been'expanding'and'becoming'more'efficient'for'companies'of'all'sorts.'International'trade'laws'and'the'internet'have'opened'doors'for'so'many'global'business'opportunities.'The'internet'has'been'developing'fast'with'many'innovative'and'creative'ideas'and'uses,'it'has'become'an'essential'part'of'doing'business,'mainly'in'a'global'businesses.'International'trade'laws'allow'for'a'lot'more'business'and'trading'to'be'done'across'national'borders.'These'laws'have'restrictions,'however,'overall'create'more'business'for'global'companies.'Global'business'consists'of'transactions'that'are'carried'out'across'national'borders'to'satisfy'the'needs'of'individuals,'companies'and'organizations'(Czinkota,'Ronkainen,'Moffet,'2004).''Purpose$$ The'purpose'of'our'project'was'to'focus'on'global'business'and'how'certain'technological'advances'create'opportunities'for'global'businesses.'Our'target'on'global'business'was'not'just'as'a'global'business'entity'but'also'an'individual'or'organization'that'chooses'to'make'a'business'transaction'globally.'We'did'our'research'to'figure'out'in'what'areas'or'aspects'are'most'important'and'technology'is'key,'for'a'global'business.'We'decided'to'go'into'depth'in'5'different'main'areas.'These'topics'are'communication,'security,'software'for'foreign'language'translation,'employee'travel'support,'and'foreign'currency'settlement.'Our'overall'purpose'is'to'give'real'examples'under'each'topic'of'how'technology'has'enabled'global'4''business'opportunities,'and'to'describe'in'which'ways'they'do.'These'real'examples'of'technology'will'elaborate'how'important'technology'is'in'the'business'realm.'Communication$' Communication'in'an'organization'is'essential'and'must'contain'skill'and'efficiency.'However,'for'global'businesses'it'can'be'quite'challenging'especially'if'different'departments'are'located'in'different'areas.'Communication'can'in'many'ways'be'inaccurate,'lengthy,'and'even'lost.'It'is'extremely'important'in'global'business'to'find'ways'to'make'communication,'easier,'cheaper,'faster,'and'more'efficient.'Technology'however'thrives'in'the'aspect'of'communication'in'practically'all'ways.'In'the'business'realm,'however,'it'is'more'crucial.'There'are'many'ways'in'which'global'business'uses'technology'to'communicate.'E‐mail,'instant'messaging,'Skype,'Adobe'Acrobat'Webcast,'and'Google'Docs'are'good'examples'of'technology'that'enables'global'business'opportunities.'' E‐mail'has'been'one'of'the'most'common'ways'of'fast'communication'around'the'globe'for'a'while'now,'and'it'continues'to'be.'E‐mail'is'used'commonly'for'personal'use'as'well'as'for'business'use.'Businesses'use'it'for'internal'and'external'communication.'The'newest,'latest'e‐mail'by'Google'is'G‐mail.'G‐mail'promises'less'spam,'more'space,'and'easy'mobile'access'(G‐mail.com).''This'new,'updated'e‐mail'technology'creates'global'business'opportunities'because'it'allows'you'to'create'in'e‐mail'address'for'internal'uses,'which'can'be'easier'and'less'cluttered'to'use.'It'creates'global'business'opportunities'by'having'easy'mobile'access,'which'can'be'accessed'no'matter'where'employees'travel'as'long'as'there'is'internet'access.'It'can'also'create'global'business'opportunities'by'creating'a'g‐mail'for'customer'support'and'it'can'hold'the'mass'amount'of'e‐mails'since'it'promises'more'space,'and'it'will'be'for'the'most'part'spam'5''free,'so'they'can'concentrate'on'having'exceptional'customer'service.'Instant'messaging'can'be'in'many'ways'means'of'communication.'For'example,'G‐mail'has'an'instant'messaging'chat'box'when'you'are'online'in'your'e‐mail'account'it'allows'you'to'instant'message'anyone'in'your'address'book.'This'can'create'global'business'opportunities'because'it'allows'for'real‐time'conversations'for'free'over'the'internet.'This'as'well'can'work'with'customer'support'or'within'the'organization'as'well.'Important'information'can'be'communicated'much'faster'than'sending'out'an'e‐mail.''


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CSUSM MIS 304 - Technology 
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 Global
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 Opportunities

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