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Healthcare: The Dilemma of Teamwork, Time, and Turnover



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Findings Spring 2002 Healthcare The Dilemma of Teamwork Time and Turnover A report on Rival Hypotheses Options and Outcomes from the CARNEGIE MELLON COMMUNITY THINK TANK This Think Tank series explores the decisions in long term healthcare facing healthcare workers administrators and the community concerned with meeting the need for compassionate caregivers working changes in the culture of work and healthcare developing a new paraprofessional workforce heeding the call for professionalism recognition and respect The Center for University Outreach Carnegie Mellon University Intercultural Problem Solving for Performance in WorkPlaces and WorkLives The Carnegie Mellon Community Think Tank Creates an intercultural dialogue among problem solvers from Pittsburgh s urban community from business regional development social services and education And seeks workable solutions to problems of workplace performance workforce development and worklife success for urban employees The Think Tank s structured solution oriented process Opens an intercultural dialogue in which employees line managers and administrators human resource developers educators and trainers researchers and community workers meet as collaborators Structures this talk into a problem solving search for diverse perspectives rival hypotheses and collaborative solutions Draws out untapped levels of expertise in the urban community and low wage workers to build more comprehensive intercultural understandings of problems and to construct community tested options for action Builds a scaffold for Local Action Think Tanks in individual workplaces Please visit our web site to see the Findings of other Think Tanks and to explore a guide to developing your own dialogues as educators human resource developers or community groups www cmu edu outreach thinktank Carnegie Mellon Center for University Outreach Dr Linda Flower Director Carnegie Mellon University Pittsburgh PA 15213 412 268 7801 www cmu edu outreach Table of



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