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Organizational Behavior and Organizational Change Decisions



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Organizational Behavior and Organizational Change Decisions Roger N Nagel Senior Fellow Wagner Professor Lehigh University 1 CSE Enterprise Systems Center Lehigh University Roger N Nagel 2006 Topics This Presentation Decision making in OB Steps in the Decision Making Model Common Biases and Errors Intuitive Decision Making Organizational Constraints on Decision Makers Potential Cultural Differences in Decision Making Ethics in Decision Making Ways to Improve Decision Making Reducing Bias and Errors eleventh edition organizational behavior stephenp robbins 2 Organizational Organizationalbehavior behavior Eleventh EleventhEdition Edition By BySteve SteveRobbins Robbins ISBN ISBN0 13 191435 9 0 13 191435 9 Reference ReferenceBook Book 2 CSE Enterprise Systems Center Lehigh University Roger N Nagel 2006 How Are Decisions Actually Made in Organizations Simplifying Individuals make decisions by constructing simplified models that extract the essential features from problems without capturing all their complexity 3 CSE Enterprise Systems Center Lehigh University Roger N Nagel 2006 How Are Decisions Actually Made in Organizations How Why problems are identified Visibility over importance of problem Attention catching high profile problems Desire to solve problems Self interest if problem concerns decision maker Alternative Development Satisfying seeking the first alternative that solves problem Engaging in incremental rather than unique problem solving through successive limited comparison of alternatives to the current alternative in effect 4 CSE Enterprise Systems Center Lehigh University Roger N Nagel 2006 What should we do Identify Problems Opportunities Develop Alternative approaches 5 CSE Enterprise Systems Center Lehigh University Roger N Nagel 2006 Steps in the Decision Making Model 1 1 Define Definethe theproblem problemor or opportunity opportunity Assumptions Assumptions Problem Problemclarity clarity 2 2 Identify Identifythe thedecision decision criteria



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