UW-Madison ENGLISH 336 - Crosscultural Communication (11 pages)

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Crosscultural Communication



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Crosscultural Communication

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Pages:
11
School:
University of Wisconsin, Madison
Course:
English 336 - English in Society

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Crosscultural Communication Crosscultural Communication Videos Crosstalk Crosstalk first broadcast on BBC television May 1 1979 was a pioneering effort in applied sociolinguistics by John Gumperz It was one of a series of ten programs entitled Multi Racial Britain Crosstalk confronted the issue of workplace miscommunication that comes from racial and ethnic stratification 2 Videos Gatekeepers Gatekeepers The job interview was produced by the University of Alaska Center for Instructional Telecommunications Introduced by Alaska poet laureate Richard Dauenhauer and featuring some of the people in Crosstalk the Gatekeepers video shows how the challenges of crosscultural communication identified in Crosstalk apply to job interviews for Alaskan native peoples 3 1 Crosscultural Communication Crosscultural miscommunication People from different cultural backgrounds may 1 Have direct or indirect conversational styles 2 Tell different stories in different narrative styles 3 Indicate their stance or attitude in different ways 4 Direct or indirect style Conversational style includes how fast you talk how loud you talk the pitch of your voice your intonation and many other ways of speaking at a certain point in interaction 5 Direct or indirect style People react negatively to others whose degree of directness differs markedly from their own For example 6 2 Crosscultural Communication Direct or indirect style I think that showing consideration for the other means to speak directly and sincerely with people I think that going round and round shows lack of consideration I feel hurt and cheated when I feel somebody close is trying to tell me something but does not say it I think that to talk sincerely directly is more civilized more true For example I m always slightly annoyed with my wife when as she always does she asks me if I would mind picking up the baby An Israeli husband But that s a nice way to ask I don t force him I soften the request I leave him the chance to agree or



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