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UCSC ISM 158 - NOTES

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PURPOSE OF THIS REPORTIMPORTANT TEMPLATE FEATURESHistoryMethodsOutput: <name>Schedule for Completion of Definition PhaseIMPORTANT!!!!ABOUT THIS REPORT TEMPLATEPURPOSE OF TEMPLATEThis document serves as a template for a possible problem analysis phase final report. It offers the instructor the advantage of ensuring appropriate and consistent content and structure for their student report. The authors have learned that many students benefit greatly by receiving and studying this report template prior to actually completing the problem analysis phase. PURPOSE OF THIS REPORTThis report is typically completed within a day or two of that interview. It’s intent is to communicate the analyst’s findings upon completion of a detailed analysis of the current system. It also is intended to communicate the proposed approach to be used in continuing the project into the next phase. This report is sometimes submitted to the key user(s) immediately following a formal presentation. While the report template has several sections and many pre-written sentences and paragraph, the students should be encouraged to take appropriate liberties at modifying the report to accommodate the uniqueness of their project. IMPORTANT TEMPLATE FEATURESThis report includes suggestions and directions on how the student should complete the report. These suggestions/directions appear in the report template as text that is formatted as “hidden text”. Hidden text can only be viewed by toggling the “View Hidden Text” on. This can be done in WORD by selecting Tools, Options, and then toggling the Hidden Text option. Thus, the student can read instructions on how to complete a section, subsequently turn off the instructions and begin writing that section.When a student wants to print their report, they have a choice of printing the report withor without the hidden text. They make this choice when they select File, Print, and then Print Options.This template has been formatted for double spacing. Instructors may want student reports submitted in double-space format to allow more space for making grading comments. However, it is highly recommended that any final printed report that is to be given to the user first be formatted for single spacing.Students must be take responsibility to proof spelling, page breaks, page numbering, formatting and alignment, and other report quality issues.Finally, students should understand that this report is to be written TO THE USER(S)….not about the users, nor is it written to the Instructor. Thus, check to ensurethat the report is written to the correct audience. Also, be sure that the report reflects whether you are working alone or as an individual (i.e. change “I” to “We” or vice versa).GOOD LUCK!ANALYSIS OF THE CURRENT <Insert the name of your system>by<insert Your name and Team Member Names>ANALYSIS OF THE CURRENT <insert the name of your system>PurposeThis report presents the detailed findings of our team's investigation of your current<insert name> system. We also update our ideas for solutions (to be furtherinvestigated in the next phase). Finally, this report outlines our proposal of theprocedures and schedule to be followed for the next two phases of the project. If youfind any discrepancies or misconceptions, please bring them to our immediateattention. We will schedule a meeting to discuss the contents of this report. HistoryScopeReport Contents and OrganizationThis report initially describes the methods and procedures used to conduct a study andanalysis of your current system. The next section summarizes the operation of thecurrent system. This is followed by a detailed analysis of the current system. We haveidentified and analyzed the current system for problems, opportunities, and constraints.The next section presents an update of possible solutions to be investigated in the nexttwo phases. This section also presents the tasks and schedule for the next twophases.Under separate cover sheets and for your convenience, we have included asummary version of this report. It is titled Summary Analysis Of The Current <Insertthe name of your system>. This report may be convenient for presenting our findingsto alternative audiences.PROCEDURES AND METHODS USED DURING THIS INVESTIGATIONThis section was designed to give you a brief summary of the methods and proceduresused in our investigation. You should notify us of any potential omissions or mistakesthat may render our findings incomplete or inaccurate. ProceduresInitially, we conducted a preliminary investigation of your system. The preliminaryinvestigation consisted of an interview of our key contact, <insert name>. Ourpreliminary findings were documented in an earlier report entitled Feasibility SurveyAnd Project Overview <complete or replace title>, dated <insert date submitted>. The following is a list of methods and procedures followed in the subsequentdetailed investigation of your system:1. The following forms and reports were sampled:a. <insert list>2. The following existing documentation was studied:b. <insert list>3.#. This problem analysis phase report was written.MethodsThis report contains high-level pictures that diagram the flow of documents and datathrough your system. In the interest of brevity, this report only contains high-levelpictures of the current system. The pictures use the following special symbols:A square represents a person, department,organization, or system that is beyond the scope ofthe system that we studied, but which provides inputto or receives outputs from the system being studied.In other words, the squares define where the systembegins and ends.A rounded rectangle represents work that isperformed in, by, or for the system. This includeswork performed by people and machines.An open-ended box represents data storage, eithertemporary or permanent. This includes in/out boxes,log sheets, reference books, manual files, andcomputer files.An arrow represents the actual flow of documents,messages (possibly verbal), and reports through thesystem. Each arrow can be thought of as a pipelinethrough which one or more occurrences of the namedflow travel.OVERVIEW OF CURRENT SYSTEM OPERATIONSIn this section of the report, we present


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UCSC ISM 158 - NOTES

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