Emotional Intelligence in LeadershipDilbertAgendaSlide 4Two Categories of EI Competency(8)Four Key EI Components(25)Four Key EI Components(25)Emotional IntelligenceSlide 9Slide 10Slide 11Slide 12STRENGHTS & WEAKNESSESStrengths of Leaders who are Emotional Intelligent(21)Strengths of Emotional Intelligent leaders(21)WEAKNESSES(21)Weaknesses of non Emotional Intelligent leaders(21)Strengths & Weakness Summary(13)Implementation within leadership stylesCharismatic LeadershipTypes of Charismatic Leaders(29)ExamplesSituational Leadership(26)Situational Leadership Theory(26)Emotional Intelligence in Charismatic and Situational LeadershipServant Leadership(27)Slide 27Slide 28Servant Leadership(17)Strategic Leadership(7)Strategic Leadership(22)Strategic Leadership(30)Now What? Application of Emotional IntelligenceEmotional Ignorance is Curable! (33)Application of EIPersonal Competencies(9)Organizational/Social Competencies(9)“Self Awareness is the Foundation to EI” – S.Johnston(18)AMBA Cohort EI LevelsSlide 40Slide 41Slide 42Slide 43EMOTIONAL INTELLIGENCE IN LEADERSHIPAMBA Class PresentationEric Allen, Kristy Blevins, Bob Hebner, Lannette Hixson, Heath Strasser, Amy TaylorDILBERTDILBERT(1)AGENDAIntroductionHistory of EIStrengths and WeaknessesEI Implementation within leadership stylesApplication of EIConclusionEMOTIONAL INTELLIGENCE IS…A leaders ability toContinuously monitor their own emotionsContinuously monitor others emotionsEncourage positive change in the organizationWith the sole purpose toEnhance Business Performance(8)TWO CATEGORIES OF EI COMPETENCY(8)1. Personal CompetencySelf AwarenessSelf Management2. Social Competency and Social AwarenessSocial AwarenessSocial SkillsFOUR KEY EI COMPONENTS(25)1. Perceiving Emotions Identify feelings(8) Expressing emotions accurately(8) Discriminating between accurate & inaccurate feelings(8) 2. Using Emotions Redirecting attention to important issues(8) Generating emotions that facilitate decision making(8) Using mood changes to consider multiple points of view(8) Using different emotions to encourage various approaches to problem solving(8)FOUR KEY EI COMPONENTS(25) 3. Understanding Emotions Comprehend complex emotions(8) Causes of complex emotions(8)Transitions from one emotion to another(8) 4. Managing Emotions Being aware of one’s positive as well as negative emotions(8) Solve emotionally driven problems(8)Reflectively monitor emotions(8)EMOTIONAL INTELLIGENCEHistorical PerspectiveHeart-based Leadership Mind-based Leadership•Within the context of creating a balance between heart-based leadership (Emotional Intelligence) and mind-based leadership (Cognitive Intelligence) most of major religions’ texts and teachings attempt to address the subject of these two ways of leading and thinking.•Although beyond the scope of this work, and proposed herein as a backdrop to a historical perspective, religious texts and teachings may merit further investigation in the study of Emotional Intelligence. Ancient Historical Perspective“The first and most famous incident of his cleverness as a judge was when two women came to his court with a baby whom both women claimed as their own.” – S. Schoenberg (24)The Bhagavad-Gita’s primary theme is based on a paralyzing heart-based vs. mind-based dilemma faced by one of the Hinduism most illustrious leaders Arjuna..Arjuna (2) King Solomon’s Temple (31)Early Modern Historical Perspective“Social intelligence shows itself abundantlyin the nursery, on the playground,in barracks and factories and salesrooms,but it eludes the formal standardizedconditions of the testing laboratory.” (13)Recent Historical Perspective100 CE 19952000 BCE 1000 BCE 600 BCE(7)(25)(13)(8)(25)(21)(13)(10)(28)(29)(27)(17)(22)(30)(33)(20)(9)(18)1900STRENGHTS & WEAKNESSESEMOTIONAL INTELLIGENCESTRENGTHS OFLEADERS WHO ARE EMOTIONAL INTELLIGENT(21)Empathy and sensitivity to people’s feelings.Self-aware and able to control their impatience or anger so they do not short-circuit conversations.Ability to react well to change and are good at building relationships.STRENGTHS OF EMOTIONAL INTELLIGENT LEADERS(21)•Participative Management•Putting people at ease •Self-Awareness•Straightforwardness and composure•Building and mending relationships•Easy flow of communication•Creates a low stress work environment•Having everyone on the same page. Working toward the same goal•Able to react quickly to unforeseen problems and find solutions quicklyBenefits of Emotional Intelligent LeadersBenefits to organizationWEAKNESSES(21)Leaders who lack emotional intelligenceTend to have difficulty in building relationships. Typically poor communicators, and not able to handle adversity or change.Tend to not be self-aware: little control over their composure and unaware how their reactions effect other members of the team.WEAKNESSES OF NON EMOTIONAL INTELLIGENT LEADERS(21)•Not self aware•Have problems communicating with team members•Not good at developing relationships•Have trouble controlling emotions and are seen as impulsive, and not being able to withstand adverse events•Creates stressful work environment•Disconnect with employees•Lack of communication, no clear direction•Seen as incompetent by other employees•Have trouble adapting to change and handling adverse eventsDetriments to individualDetriments to organizationSTRENGTHS & WEAKNESS SUMMARY(13)Leadership abilities vary according to rater perspective and level of emotional intelligence. In general, co-workers seem to appreciate a manager’s ability to control their impulses and anger, to withstand adverse events and stressful situations, to be happy with life, and to be a cooperative member of the group. These leaders are seen as participative, self-aware, composed, and balanced. As Mr. Goleman wrote in a Harvard Business review 1998, “ it’s not that IQ and technical skills are irrelevant. They do matter, but mainly as threshold capabilities, that is they are entry level requirements for executive positions. My research along with other studies, clearly show that emotional intelligence is the sine qua non of leadership.”IMPLEMENTATION WITHIN LEADERSHIP STYLESoCharismaticoSituationaloServantoStrategicEMOTIONAL INTELLIGENCECHARISMATIC LEADERSHIPDefinitions•A leader who inspires his or her followers through personal magnetism and