MANAGMT 3000 Lecture 1 Outline of Current Lecture I Syllabus further explained II Beginning of Ch 1 Managers and the Management Process Current Lecture What is Management Is it a process of skill and talent or is it a process of a set procedures art or science Is it the oversight of people or technology people or technology Is it self control or group management individual or group Is it a process of ideals and goals or is it a process of plans and actions theory or practice o BOTH to all of the above What is an organization Example student organizations Organization a collection of people working together to 1 Achieve a common purpose 2 Create value in the form of i Profits ii Public goodwill aka social benefit Types and Levels of Management hierarchy Accountability when a worker answers of to a supervisor for the performance done in their field of work responsibility Delegation holding others responsible for work duties 1 Director delegates to the manager who then delegates to hourly worker 2 Hourly worker is held responsible and at the same time the manager is held accountable for that work and its state of completion Effective Managers help others therefore the organization Meet both performance and satisfaction goals o Performance relates to achieving organizational goals o Satisfaction relates to QWL quality of work life Members feel o Respected and valued o Fair pay These notes represent a detailed interpretation of the professor s lecture GradeBuddy is best used as a supplement to your own notes not as a substitute o o o Safe conditions Learning and growth opportunities Pride in work Class Activity Delivering Happiness by Tony Hsieh 1 How do the rules of work compare or contrast to the rules of play Explain a Rules of work and play could be the same regarding the human component of both communication and respect that is usually found in both b Differences are also apparent because work is a necessity and play is a choice The difference could affect how those rules are then implemented and followed in the activity 2 How are friends and coworkers similar or different Explain a Friends and coworker could be the same because just like friends you spend time getting to know them personally and become comfortable with them b Different because most time you are going to be more open and willing to share with friends than coworkers and you also choose your friends 3 Which do people enjoy more sharing their discoveries or being shown someone s discovery Explain a Sharing your own discovery is more enjoyable because there is more self gratification to be had when you the one finding the information The same can be said for learning it is more valuable and retainable for a student to come to the conclusion themselves than be shown every last detail Which is why tutors do not simply give the answer