Quick Reference Guide Table of Contents QUICK REFERENCE GUIDE TABLE OF CONTENTS 1 OVERVIEW 4 Being a Reasonable Person 4 Sharing Computing Resources 4 General Computer Information 5 HOW TO LOGIN 6 SCS Authentication 6 Logging on to Windows 7 Logging on to Linux 8 PASSWORD OVERVIEW 8 KERBEROS PASSWORDS 8 OTHER PASSWORDS 9 Changing Passwords 9 Changing Your Kerberos Password 10 How to Use the SCS webiso instance tool to Create New Kerberos Instances 11 Using Jeeves to Administer Your Accounts 12 How to Connect to Jeeves 12 How to use Jeeves to Change AFS Quotas 13 For instructions on connecting to Jeeves please refer to section titled Using Jeeves to Administer Your Accounts 13 How to Use World Wide Web Functions in Jeeves 14 How to Use Jeeves to Create an Oracle Calendar Server Account 14 Creating the Oracle Calendar Client Account in Jeeves 15 Windows Passwords 15 How to Change Your SCS Domain Password 15 SCS EMAIL 16 MANAGING YOUR EMAIL ADDRESSES 16 Managing Your Email Forwarding Address 18 Modifying Your Email Local Addresses 18 Modifying Your SCS Preferred Email Address 19 Grey Listing 19 Discard Spam 20 MAILING LISTS 20 Email Etiquette 21 SCS IMAP EMAIL STORE 21 Webmail 22 Message Auto Expiration 23 SIEVE SCRIPTING INFORMATION 25 Sieve Scripts 25 How to Create and Activate a Sieve Script Using the WebSieve Interface 25 Setting up an Out of Office Message with the WebSieve Interface 25 PRINTING 26 Printing Etiquette 26 Carnegie Mellon University School of Computer Science Computing Facilities Phone 412 268 4231 Email help cs cmu edu 1 Getting Help 26 Lists of Printers 26 NETWORKING IN SCS 27 NETWORK USE POLICIES 27 Introduction 27 Connecting Hosts to the Network 28 Naming Policy 28 DOMAINS AND VIRTUAL HOSTING 29 Domain hosting 29 Virtual Web Hosting on the SCS Web server 29 Network Usage Restrictions 29 Running Network Services 30 REMOTE ACCESS 30 VPN Possible change before printing 30 iPass 31 iPass Tips 32 WIRELESS NETWORKING CMU COMPUTING SERVICES 32 Restrictions on Using Wireless Connections 33 AFS 34 AUTHENTICATION 34 Windows 34 Linux 35 VOLUMES 36 Requesting Volumes Quotas 37 AUTHORIZATION 39 Permissions Access Control Lists 39 Show the ACL 39 Add or Remove Users Groups on ACLs 41 MANAGING PTS GROUP MEMBERSHIPS 42 Negative Permissions 43 BACKUPS RESTORES 45 SCS COMPUTING FACILITIES SUPPORT 46 LINUX 46 Linux Default Disk Partitioning for Fedora 10 46 Software Environment 46 WINDOWS 49 Windows Default Disk Partitioning 49 SCS Baseline Configuration for Windows Hosts 49 MAC 50 Mac Default Disk Partitioning 50 SCS Baseline Configuration for Mac Hosts 50 HARDWARE SUPPORT 51 BACKUPS 51 RESTORES 51 LOCATING PEOPLE 52 Finger 52 SECURITY 53 WINDOWS VIRUS AND SPYWARE PROTECTION 53 Carnegie Mellon University School of Computer Science Computing Facilities Phone 412 268 4231 Email help cs cmu edu 2 Attachments Trojans 53 Symantec Management Console 53 Keeping Virus Definitions Up to Date 54 Dealing With a Virus and or Spyware Infection 54 Carnegie Mellon University School of Computer Science Computing Facilities Phone 412 268 4231 Email help cs cmu edu 3 Overview Welcome to the Carnegie Mellon University School of Computer Science The purpose of this document is to provide a quick start reference guide for new SCS users This is not a comprehensive set of instructions but an aid to utilizing the SCS Computing Facilities A complete documentation set can be found at http www cs cmu edu help downloads introduction Quick Reference Guide 2010 pdf You can also refer to the SCS Computing Facilities Help pages at http www cs cmu edu help Throughout this guide we will provide the appropriate links for a deeper understanding of the subject matter that is being presented Being a Reasonable Person The Departmental Review Committee long ago developed a list of rules and customs for behavior generally considered acceptable by others in the Department The list based on what s referred to as The Reasonable Person Principle suggests ways to conserve and share public resources and in general how to be a reasonable and responsible member of the SCS community Violators of the Reasonable Person Principle are not punished in any formal way but they may feel the disappointment or anger of those they have affected We present here some guidelines to help you get off to a good start Sharing Computing Resources Help keep our computing Facilities efficient Keep your account and its password private You are responsible for anything done from your account Notify SCS Computing Facilities in advance and read the section on Network Usage Policy before connecting anything to our network If you need multiple copies use a photocopier Print large documents at off peak hours or use the high speed printers See our web page for printing at http www cs cmu edu help printing index html Close unnecessary machine connections When you finish with a machine or Ethernet connection be sure to log off or close the connection to ensure others efficient access Do not play games during peak hours Please respect others privacy Do not read someone else s files unless you know its okay if in doubt ask for permission even if that person has not employed any file protection mechanisms Consider printer output private Make sure that your Windows computer s have the current patches Carnegie Mellon University School of Computer Science Computing Facilities Phone 412 268 4231 Email help cs cmu edu 4 There are socially acceptable ways of using digital communications Instead of long winded posts choose the appropriate forum and keep the post short Keep political messages short Don t send anonymous messages or hate mail These actions can result in the loss of your account privileges It is illegal to use government sponsored equipment and resources or to post messages outside of SCS for commercial gain General Computer Information Most departments in the School of Computer Science will provide incoming students with a desktop or a laptop computer that is facilitized by SCS Computing Facilities SCS Computing Facilities provides remote access to both Windows and Linux services Windows services are provided by the Windows Terminal Services system and Linux services are provided by a cluster of Linux systems The Linux General Purpose GP services are accessed via a SCS Computing Facilitiesprovided telnet or SSH client The preferred access method is via SSH all Facilitized Windows systems come with the SSH client putty installed by default To access