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Slide 1HistoryStore LocationsTwo Locations in OregonStore Layout/DesignAdvertisement / MarketingDistinguishing AspectsRecent ActivityDownward Spiral. . . and it gets worse . . .Slide 12Slide 13What next?Slide 15SourcesJosh Hayden Jason CraigRonnie JackoHistory1937 – Founded by Vernon Rudolph, KK opens first store in North Carolina.1940s-1950s - Build own mixing plant and distribution system.1960s-1970s - Krispy Kreme begins to expand their stores.1990s - Continue expansion that include stores in New York and California.Krispy Kreme ProfileFounded In 1937Headquartered in Winston-Salem, North CarolinaProducts – Doughnuts (30 kinds), soft drinks (espresso, chillers), hot drinks (coffee)Revenue – 510.21 million USD (2006)Net Income - 88.45 million USD (2006)Employees – 4,250Store LocationsKrispy Kreme have stores located all over the USStores have not been limited to only the US (Canada, United Kingdom, Mexico, and Australia)Krispy Kreme can be found in grocery stores (Wal-Mart & Target), convenience stores, and gas stationsTwo Locations in OregonBeaverton16415 NW Cornell RoadBeaverton, OR 97006 US Clackamas9950 S.E. 82nd AvenuePortland, OR 97266 USStore Layout/DesignFreestanding: Most free-standing Krispy Kreme stores are constructed with a long window between the customer area and the kitchen, allowing customers to watch the operation of the doughnut-making machines. Smaller Stores: Most of the smaller stores get their donuts from other locations rather than producing them on-site.Atmosphere: Very welcoming, with bright lighting. Seating is limited but available. Factory tends to pull curious customers inside.Advertisement / MarketingFree doughnut strategy – “Hot Now”; free doughnut while waiting in line.TV ad campaignGifts/Accessories – shirts, sweatshirts, hats, boxers, coffee, mugs, toys.Fundraising – helped schools raise over $30 million last year (selling doughnuts, coffee, certificates, and partnership cards).Distinguishing AspectsStore Layout: Factory inside the store where you can watch how the donuts are made.Reputation: Krispy Kreme has always been known as and has had a reputation of being the best.Hot Now: When the Hot Now sign outside the store is lit you can get hot and fresh original glazed donuts.Recent ActivityKK went public in April 2000 at $21/share, and within a year that number doubled.All seemed well for a couple of years, in spite of a few renegade analysts declaring KK stock “too high, given its modest quarterly net income.”Merrill Lynch downgraded stock to “sell” in October 2002; J.P. Morgan cut the rating to “underperform” in August 2003.Downward SpiralMany credible Wall Street names held on ‘til May 2004, when KK stock fell 29% in one day after KK issued a profit warning (they blamed the low-carb craze seizing the nation). By Sept ’04, the stock had plummeted 77%. Shares took another hit in late July ’04, when KK announced federal regulators were investigating the company.KK failed to file its SEC reports for over a year (failure to meet accounting and financial reporting obligations).. . . and it gets worse . . .defaulted on loansunable to borrow more moneytwo important franchises bankrupt (owed lots to KK)class-action lawsuit by stockholdersCEO, COO & CFO unloaded shares at peakcaught boosting profits by extorting franchisessold equipment and booked the revenue before payment was received – “cooking the books”“sweetheart deals”independent auditors refuse to sign off on KK’s financial statementCEO and six key officers firedrumors of de-listing on the NYSEBelowStock price of KK on the NYSE (name KKD) from initial opening in April 2000 at $21 per share, to its high of $49.74/share in August 2003, to its lowest of less than $4/share in early 2005, to its current of $8.41/share.To The RightGraph of KK’s number of retail outets. As the number of stores nationwide increases, sales decreases.What next?Krispy Kreme is struggling back into the market eye after a desperate tussle with near extinction.January 29th, 2007: KK announced it has finally become current in its SEC filings, and has since maintained that status.February 2007: introduction of a new whole-wheat doughnut: “made with 100% whole wheat . . . and, to make it even better, the doughnut is ONLY 180 calories!”April 2007: announces change in its board of directors and names new corporate officers. May 2007: Files its UFOC (Uniform Franchise Offering Circular), essentially declaring that it is once again, finally, licensing franchises.Sources•http://www.businessweek.com/2000/00_44/b3705148.htm•http://www.businessweek.com/2000/00_44/b3705148.htm•http://www.cfo.com/printable/article.cfm/4007436•http://www.krispykreme.com (. . .duh. . .)We used th’


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OSU BA 495 - Krispy Kreme

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