Name: ____________________________________Date: _____________________________________Instructor: Mrs. Souza – HCOM-100FINAL EXAMCommunication Principles for a Lifetime1.) According to the textbook, at which stage in life do relationships with our peers become the most important social influence in our lives?a. childhoodb. adolescencec. adulthoodd. senior adults2.) Lara and Tara are co-workers. Lara tells Tara that she does not like their new boss and that she wishedshe worked in a different department. Lara was shocked when her supervisor confronted her about thematter the next day. This incident could have been avoided if Lara had _______________.a. used uncertainty reduction to determine if Tara could be trusted.b. adapted by remembering that work and personal relationships are different.c. used appropriate nonverbal skills, so her emotions could be understoodd. used better listening skills to respond more appropriately3.) Dan and Donna begin self-disclosing information about their dreams for the future, values, and religiousbeliefs, but they still spend a limited amount of time with one another. They are moving into which stage of relational escalation?a. initiationb. explorationc. intensificationd. interaction awareness4.) Maria and Andre have been married for five years, but as of late they hardly talk unless it’s necessary. They used to take time out of their busy schedules to go on dates or just talk. It often feels like they’re just going through the motions. What stage of relational de-escalation does this example illustrate?a. turmoil stageb. stagnation stagec. individualization staged. de-intensification stage5.) What does research show about how people end relationshipsa. most breakups are bilateral (done by both parties).b. most people use direct breakup strategiesc. most people prefer indirect breakup strategiesd. indirect breakup strategies are the most interpersonally communicative.6.) Which of the following is the most notable contributing factor to a destructive conflict?a. poor verbal communication skillsb. lack of similar valuesc. lack of flexibilityd. issues concerning money7.) Sandra and Jennifer have been roommates for several years and both love to entertain. When they want to plan a special evening for friends, Sandra plans the menu, visits several gourmet markets, and spends the afternoon happily preparing an exquisite feast. Jennifer, on the other hand, takes care of the invitations, cleans the apartment, and selects the entertainment for the evening. In regard to entertaining, this relationship would be characterized as being ______________________.a. complementaryb. symmetricalc. paralleld. unilateral8.) People who use blame as a strategy for winning a conflict are using which conflict style?a. nonconfrontationalb. constructivec. cooperatived. confrontational9.) Hector’s boss has just told him to enter some figures in the books that Hector knows are wrong. Hectorsays, “Boss, I don’t think these figures are right.” The boss says, “Are you challenging my figures, Hector?” Hector replies, “No boss. What ever you say boss. I’ll enter them just like you want.” What nonconfrontational style is Hector most likely employing?a. distractingb. computingc. withdrawingd. placating10.) What is the first step in the problem-solving process?a. generate solutionsb. evaluate solutionsc. identify goalsd. define the problem11.) Which of the following lists contains elements of the definition of a small group given in the textbook?a. common purpose, 2 to 15 people, face-to-face interactionb. members exert influence on others in the group, 4 to 8 people, formal leaderc. 3 to 15 people, common purpose, members feel a sense of belongingd. formal leader, 3 to 15 people, members feel a sense of belonging12.) At Betty’s Weight Watchers meeting, the group frequently discusses the challenge of staying away from vending machines, passing up doughnuts at work, and dealing with the stress of the holidays. What type of group is described here?a. primary groupb. study groupc. therapy groupd. focus group13.) Sarah observes that she usually keeps her theater group focused on rehearsing and that her friend Maureen offers the group innovative ideas. The patterns of communication observed by Sarah would be group ____________a. rolesb. normsc. stylesd. positions14.) Roles in a group ___________________________________________.a. are based on one’s personality, so they tend to be the same from group to groupb. are usually assigned by the group leaderc. are based upon verbal behavior, but not nonverbal behaviord. are dynamic because we adjust our behavior by listening and responding to others15.) Tom was a member of the five-member committee for evaluating student complaints. When Tom raised a question, other members abruptly changed the topic. Several times Tom made suggestions for new procedures, but his ideas were summarily dismissed. In addition, others in the group tended tointerrupt his statements with ideas of their own. Tom probably has ____________.a. emergent leadershipb. low statusc. high statusd. blocking behaviors16.) Jason looks up to and respects his roommate, Al. Jason admires the way Al is able to make friends easily, and is also successful in his schoolwork. Because of this admiration, Al has a great deal of influence on Jason’s decisions. Based on this information, what type of power does Al have for Jason?a. coerciveb. referentc. expertd. reward17.) Paula is a member of a group in which the members truly like one another and feel a sense of loyalty to the group. This is an example of ____________.a. group goalsb. group ethicsc. group cohesivenessd. group power18.) Which of the following correctly depicts the relationship between group cohesiveness and group productivity?a. as cohesiveness increases, productivity increasesb. as cohesiveness increases, productivity decreasesc. the relationship between productivity and cohesiveness is curvilinear.d. the relationship between productivity and cohesiveness is linear.19.) When Jennifer’s teacher divided her class into groups, Jennifer ended up in a group with four other people who were all strangers to each other. At first, they took turns introducing themselves and tellingthe others their majors. Although the discussion was pleasant, it was somewhat strained and uncomfortable. Jennifer wondered who in the group would be motivated to work, and who would be a slacker.
View Full Document
Unlocking...