Functional vs. Dysfunctional Group Decision-MakingWhat Key Factors Affect Group Functionality?Functionality is in the eye of the beholderSlide 4Group Decision-Making StylesSpecialized by FunctionConsensus-BasedSlide 8Individual Decision-Making StyleAvoiding (or Correcting) DysfunctionFunctional vs. Dysfunctional Group Decision-MakingInternational MarketingMarketing 3348What Key Factors Affect Group Functionality?•The Group’s Decision-Making Stylevs.•The Individual’s Decision-Making StyleFunctionality is in the eye of the beholderThe same group may be perceivedas highly functional by one memberand highly dysfunctional by anotherFunctionality is in the eye of the beholderThe key is the match between the group’s style and the individual’s styleGroup Decision-Making Styles•Autocratic•Functional•ConsensusSpecialized by Function MarketingFinanceDistributionOperationsConsensus-BasedStyle AUTOCRATIC FUNCTIONAL CONSENSUSEffectivenessEfficiencyGroup Decision-Making StylesIndividual Decision-Making Style•The individual’s preferred style is based on key personality traits:–Introversion vs. Extroversion–Leadership–Locus of Control–Need for Cognition–AssertivenessAvoiding (or Correcting) Dysfunction•Have a quick discussion about the group’s decision-making style in period 1:–Was it intentional or did you just fall into it?–Does it seem to be effective?–Do you want to change
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