Orientation and SocializationObjectives of OrientationObjective of OrientationOrientation and Socialization ProceduresSlide 5Examples of Orientation ProgramsSlide 7Slide 8Orientation and SocializationObjectives of Orientation1. “Describe” company culture2. Create first impression3. Avoid problems of unmet expectations or reality shockObjective of Orientation4. Define:RolesNormsValuesAvoid:Role overloadRole conflictRole ambiguity5. Provide benefit materials and answer questions6. Produce organizational commitmentOrientation and Socialization Procedures1. Focus on a long term program2. Communicate cultural values3. Foster links between employees and organizationOrientation and Socialization Procedures4. Reemphasize realistic job previews5. Provide employee handbook6. Allow and encourage two-way interactionExamples of Orientation Programs1. Toyota (USA) Intended to convert employees to the firm's ideology of quality Teamwork Personal development Open communication Mutual respectExamples of Orientation Programs2. Texas Instruments One-day seminar Aimed at reducing anxiety Cleary define what to expect3. Corning Glass See handoutExamples of Orientation Programs4. Pepsi Severe pressure creates competitive culture Improve market share; careers ride on tenths of a market share point “Creative tension”; moving managers to new