Careers in MIS / IT presented to: BA370 – Business Systems Analysis Oregon State University November 2, 2005Computerworld Careers Special ReportProject/Program ManagementTechnologiesInformation AssuranceITILITIL ProcessesOther…How to Get a JobAsk for HelpThanks!Careers in MIS / ITpresented to:BA370 – Business Systems AnalysisOregon State UniversityNovember 2, 2005By: Greg Thomas, [email protected]: Director, Oregon Training NetworkSoftware Association of Oregon www.sao.org Nov 7, 2005: Regional Business Development ManagerPink Elephant www.pinkelephant.comComputerworldCareers Special Report•Tech sector job cuts up 18.8% so far in 2005. …that’s relative to 2004! … that’s 41,439 jobs lost in Jul-Sep alone!•“The only significant tech-sector job growth has occurred in the professional services area”Project/Program Management•In most organizations (not just IT):– Low maturity level– Critical need•Resources:– Project Management Institute www.pmi.org•PMBOK and PMP certification– Program Management Forum www.programmanagementforum.orgTechnologies•Database Technologies–Oracle–Microsoft SQL Server•Microsoft Technologies–.net–SQL Server–C#–Exchange / Exchange Server–Visual BASIC–MCSE and other certificationsInformation Assurance•Aka… “security”•Writing secure code•Firewalls•Combating viruses•Combating SPAM•Intrusion detection & prevention•Cyber-forensics•Disaster recovery•The list goes on and on.•Resources and Ideas: –CISSP Certification–ISACAwww.isaca.org –The SANS Institutewww.sans.org –The Intense Schoolwww.intenseschool.comwww.vigilar.comITIL•Information Technology Infrastructure LibraryA set of best practices published as books by the British Office of Government Commerce•Describes how to run an IT organization as a service-oriented business inside of a larger enterprise•More widely adopted in Europe and Asia than N. America•Has potential broader application in service and support•Resources:–http://www.itil.co.uk/ –Pink Elephant www.pinkelephant.comITIL Processes•Service Desk (a function not a process)•Incident Management – collecting information•Problem Management – removes errors; improves incident management•Configuration Management – improves all other processes•Change Management – provides controls•Release Management•Service Level Management – for better IT/Business alignment•Availability Management•Capacity Management•Financial Management•IT Service Continuity ManagementMost commonly implemented processesOther…•Cisco certification•Java / J2EE•Help Desk Institute certifications: Help Desk Analyst Help Desk Managerwww.thinkhdi.orgHow to Get a Job•Have a feel for the company’s business.•Know someone inside who can vouch for you•Get informational interviews with key people. •Network. Get in a networking group, or form your own.Ask for HelpDon’t be afraid to ask for help. Here’s how:–This is what I have been doing…–This is what I want to do…–Can you please advise me with your thoughts about the best path to accomplish this?–Are there any opportunities that you know of in this field?–Can you please introduce me to two or three other people that might be able to help me achieve my goal of: <fill in>Thanks!•Q&A•Contact: Greg ThomasBusiness Development Mgr, NW RegionPink Elephant www.pinkelephant.com personal email: