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OSU BA 495 - Quiz BA 495

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May 12th1. ________is the process of identifying potential customers that have the ability and willingness to purchase your product.2. Strategic Place of merchandize can be a way to do this3. Repeating what the customer said in your own words to show her ‘you understand her needs’ is which step for Estee Lauder?4. The key to store layout is creating an environment where your target customer is comfortable5. Who among the following is not one of this year’s winners of the amazing race?May 12th1. ________is the process of identifying potential customers that have the ability and willingness to purchase your product.a. Prospectingb. Approachc. Sales Presentationd. Closing the salee. Suggestion Selling2. Strategic Place of merchandize can be a way to do thisa. Prospectingb. Approachc. Sales Presentationd. Closing the salee. Suggestion Selling3. Repeating what the customer said in your own words to show her ‘you understand her needs’ is which step for Estee Lauder?a. Build a rapportb. Link & Bridgec. Lay a foundationd. Lead by the nosee. Don’t give up4. The key to store layout is creating an environment where your target customer is comfortablea. TRUE b. FALSE5. Who among the following is not one of this year’s winners of the amazing race?a. Matthew Eltonb. Victor Jihc. Tammy Jihd. Choose


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OSU BA 495 - Quiz BA 495

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