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Individuals in Organizations



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Fundamentals of Organizational Communication Individuals in Organizations Chapter Five Individuals in Organizations Intrapersonal experiences comprises our personal needs predispositions for behavior communication competencies and expectations Individuals in Organizations Primary Communication Experiences Individuals in Organizations Motivation term to describe intrapersonal experiences that influence behavior Motivation Hierarchy of needs Maslow s description of human behavior based on an ascending order of physiological safety and security love and social belonging esteem and prestige and self actualization needs Motivation Need Levels in Maslow s Hierarchy of Needs Maslow s Hierarchy of Needs The theory implies that individual communication behavior in some way reflects an assessment of need satisfaction It also implies that it is not motivational to communicate about needs that are reasonably well met Maslow s Hierarchy of Needs Maslow s theory also suggests that if communication behavior in the organization does not meet the perceived needs of the individual the individual will continue in what is essentially healthy behavior to seek need satisfaction Herzberg s MotivationHygiene Theory The theory proposes that satisfaction and dissatisfaction are not polar opposites and what produces dissatisfaction with work when corrected will not necessarily produce motivation Herzberg s MotivationHygiene Theory Hygiene factors can produce dissatisfaction but not satisfaction Motivation factors produce satisfaction Work itself achievement growth and responsibility recognition and advancement Herzberg s MotivationHygiene Theory From a communication perspective this theory suggests that dissatisfaction can be relieved by satisfactory communication and action directed toward hygienic work factors Motivation however will not be achieved by such communication Herzberg s MotivationHygiene Theory Motivational communication is more likely to be effective when directed to



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