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ISM 50 - Business Information Systems IntroductionISM 50 – ISM 50What is this class about?More ExamplesBusiness Process ExampleA Streamlined Business ProcessA Reengineered Business ProcessSome ExamplesWhat is an information system? Slide 11What is information technology?Why is IT changing so fast?What’s happening lately?Courses ObjectivesInformation Systems Management 50ISM 50 Course Pre-requisitesWhat comes first?Slide 19Course OrganizationReader 1: Pages fromReader 2Case Studies (in reader)Class WebpageLecture PlanLecture plan cont’dEvaluation (posted on web page)EXAMS and QuizesExamsPop QuizzesParticipation ParticipationClassroom ParticipationOnline Forum Participation Slide 35ORAL PRESENTATION and NEWS FOLIOSPresentation/FolioOral PresentationsPresentation EvaluationPresentation TipsFoliosPresentation /Folio SummaryNeed Presentation Volunteers!BUSINESS PAPERBusiness Analysis Paper Business Analysis PaperSlide 47Citing SourcesSlide 49Slide 50Suggested sources of Information Business Analysis Paper Preferences Due Tuesday 9/28!Slide 53Business Paper Proposal AssignmentsDatabase AssignmentWeekly Assignments Assignment 1Personal Resume CriteriaBuilding Your ResumeEducational Content Work Experience ContentSlide 63SampleCover LetterSlide 66TO DO:ISM 50 - Business Information SystemsIntroductionInstructor: John MusacchioUC Santa Cruz9/23/2010ISM 50 – Course Parameters:Tuesdays and Thursdays 2-3:45Stevens 150WEB PAGE :(write this down, go home, and bookmark it!)http://www.soe.ucsc.edu/classes/ism050/Fall10Instructor:John MusacchioOffice: E2 [email protected]TBAISM 50TAsMichael Singer ([email protected])Raghav Gautaum ([email protected])What is this class about?Supply Chain Management (SCM)WarehouseMore ExamplesCustomer Relationship Management (CRM)Other examples?BuyStore$Junk MailBusiness Process ExampleCustomerSalesFinance InventoryControlWarehousingOrderTake OrderCreditCheckEnterOrderCheck StockPrint Packing listFind GoodsPrint InvoiceShipTell Mfg. to make orderBusiness FunctionsA Streamlined Business ProcessCustomerSalesFinance InventoryControlWarehousingOrderTake OrderCreditCheckEnterOrderCheck StockPrint Packing listFind GoodsPrint InvoiceShipTell Mfg. to make orderBusiness FunctionsAutomatic Credit CheckA Reengineered Business ProcessCustomerSalesFinance InventoryControlWarehousingOrderOn webPrint Packing listAnd invoiceFind GoodsShipInform Mfg. to replenish stockBusiness FunctionsAutomatic Credit CheckAutomatic Checking of StockSome ExamplesSupply Chain ManagementCustomer relationship ManagementInventory ControlTransaction Processing…Enterprise Resource PlanningWhat is an information system?First let us answer: what is a system?Interrelated componentsInputProcessingOutputInput OutputSYSTEMWhat is an information system?Information systemA combination of people, hardware, software, networks..that collects, transforms, and disseminates information in an organization.What is information technology?It’s the technology you use to make an information systemsComputer Hardware, Software, Networks, etc…Why is IT changing so fast???What’s happening lately?Net Neutrality, What is it?FCC chair Julius GenachowskiInternet access providers "must be transparent about their network management practices [1],” "We could see the Internet's doors shut to entrepreneurs, the spirit of innovation stifled,… Or we could take steps to preserve Internet openness… ”Senator Kay Bailey Hutchison (R) TX: "The case has simply not been made for what amounts to a significant regulatory intervention into a vibrant marketplace [1]”April 2009: Court rules FCC lacks power to censure Comcast.August 2010: Google and Verizon proposal: neutral wired, less neutral wireless.[1] NPR, “FCC Chairman Proposes 'Open Internet' Rules,” September 21, 2009[2] Bloomberg.com “Congress Said to Seek Net Neutrality Compromise for U.S. FCC,” Sept 22, 2010Courses ObjectivesThe objectives of ISM 50 are to understandneeds of businessrole of information systems in supporting those needsHow information systems are designedHow information technology is evolvingHow changes in technology can enable new ways of doing business.How to conceptualize and analyze new technologies to solve business problems.Information Systems Management 50What it is not:A programming class(Though some simple programming may be required for some assignments and/or projects)A detailed focus in any particular technology.(A survey of IS technology landscape and its relation to business problems)ISM 50 Course Pre-requisitesNo specific programming language knowledge required, though usefulWe will assume you know word-processing and PowerPointPowerPoint is easy to learnWe will assume you are motivated and eager to learn!Come to class having done the reading!What comes first?Do business needs drive the design of technology?….Or does the technology drive the design of a business?What comes first?Do business needs drive the design of technology?….Or does the technology drive the design of a business?Both!Course OrganizationTop Down (Roughly)IT Terminology and IT HistoryBusinesses and their needsTechnological Applications Technology conceptsImportant “building block” Information TechnologiesData BasesNetworksCase Studies ThroughoutReader 1: Pages fromAuthor:David Messerschmitt, Professor of EECS, UC BerkeleyFocus on Technological concepts in computing and communications.Applications.Top down organization, like our courseAvailable now at Bay Tree Bookstore!Reader 2This reader containsCase StudiesOther ReadingsAlso available now at the Bay Tree BookstoreReader 2 is same as reader from past quartersCase Studies (in reader)Examples of Businesses using Information TechnologyIllustrates the concepts we learn in the classThe case studies are mostly from the Harvard Business School Designed to stimulate classroom discussion in MBA classesClass Webpagehttp://www.soe.ucsc.edu/classes/ism050/spring10ContainsSyllabusAssignments Instructor contact informationRequirements for business paper, database projectExam datesClass # Date TopicsReading Assignments1 9/23ClassIntroductionAssignment1out2 9/28


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