A+ Guide to Hardware: Managing, Maintaining, and Troubleshooting, Sixth EditionObjectivesPrinter Types and FeaturesTypes of PrintersLaser PrintersSlide 6Inkjet PrintersSlide 8Impact PrintersSlide 10Thermal PrintersUsing Windows to Install, Share, and Manage PrintersPowerPoint PresentationInstalling A Local or Network PrinterSlide 15Sharing an Installed PrinterInstalling a Shared PrinterManaging the Printer QueueSlide 19Printer Maintenance and UpgradesSlide 21Support for PrintersCleaning a PrinterPrinter Maintenance KitsUpgrade the Printer Memory or Hard DriveTroubleshooting PrintersSlide 27THE END…..SummarySlide 30Slide 31A+ Guide to Hardware: Managing, Maintaining, and Troubleshooting, Sixth EditionChapter 12Supporting Printers© Cengage Learning 2013A+ Guide to Hardware, Sixth Edition 2Objectives•Learn about printer types and features•Learn how to install printers and share a printers and how to manage printer features, add-on devices, and the printer queue•Learn about routine maintenance tasks necessary to support printers •Learn how to troubleshoot printer problems© Cengage Learning 2013A+ Guide to Hardware, Sixth Edition 3Printer Types and Features•To Configure, Repair, and Maintain printers–Requires knowledge of printer types and features•Understanding how a printer works–Helps in logically diagnosing and resolving printer problems© Cengage Learning 2013Types of Printers•Major categories:–Laser, inkjet (ink dispersion), thermal printers, and impact printersA+ Guide to Hardware, Sixth Edition 4Figure 12-1 Okidata C3200n color laser printer© Cengage Learning 2013Laser Printers•Laser printer: electrophotographic printer–Uses mechanical, electrical, and optical technologies–Capable of handling and printing large volumes quickly and continuously–Printer that is able to print on both sides of paper is called a duplex printer (double-sided printer)•How laser printers work:–Toner placed on electrically charged rotating drum –Toner deposited on paper moving at drum speed–Toner cartridge needs replacing most often–There are 7 steps in the laser printing processA+ Guide to Hardware, Sixth Edition 5© Cengage Learning 2013Laser Printers•Seven steps in laser printing:–Processing image: bitmap of final page stored in memory–Conditioning: drum surface charged to -600 V–Writing: laser beam writes -100 V (discharge) image to drum surface –Developing: toner (-300 V) applied to -100 V areas of the drum–Transferring: toner drawn off drum and onto (positively charged) paper–Fusing: heat (melts) and pressure(roller presses) fuse toner to paper–Cleaning: drum cleaned of residual toner and chargeA+ Guide to Hardware, Sixth Edition 6© Cengage Learning 2013A+ Guide to Hardware, Sixth Edition 7Inkjet Printers•Overview of inkjet printer technology–Uses a type of ink-dispersion printing •Older inkjet printers didn’t provide high-quality resolution of laser printers. Today’s are photo quality–Print head moves across paper•One line of text created with each pass–Ink applied to paper using matrix of small dots•Plates with magnetic charge direct path to the page–Different types of inkjets form droplets of ink in different ways© Cengage Learning 2013Inkjet Printers•Comparing inkjet to laser printers:–Usually slower–Provide color printing at a lower cost–Images smudge on inexpensive paper•Use only paper designed for inkjet printers•Inkjet printer buying advice:–Printer using two or four separate cartridgesA+ Guide to Hardware, Sixth Edition 8Figure 12-4 The ink cartridges of an inkjet printer© Cengage Learning 2013Impact Printers•Guidelines for maintaining print heads:–Keep the printer in a cool, well-ventilated area–Do not print over 50 to 75 pages without a cool downA+ Guide to Hardware, Sixth Edition 9Figure 12-6 Keep the print head of a dot matrix printer as cool as possible so that it will last longer© Cengage Learning 2013A+ Guide to Hardware, Sixth Edition 10Impact Printers•Overview of impact printer technology–Best known impact printer: dot matrix printer–A print head moves across width of the paper–Pins are used to print matrix of dots on the page•Pins shoot against a cloth ribbon (ink and lubrication)•Ribbon impacts paper and deposits ink•Dot matrix printer technology advantages:–Continuous tractor feed allows event and data logging–Can use carbon paper: print multiple copies–Extremely durable•Last forever if maintained, but usually not worth fixing© Cengage Learning 2013Thermal Printers•Use heat to create an image•Two types of thermal printers:–Direct thermal printer•Burns dots onto special coated paper (thermal paper)•Often used as receipt printers –Thermal transfer printer•Uses a ribbon that contains wax-based ink•Heating element melts ribbon onto thermal paper•Used to print receipts, bar code labels, clothing labels, or container labels•Reliable and easy to maintainA+ Guide to Hardware, Sixth Edition 11© Cengage Learning 2013A+ Guide to Hardware, Sixth Edition 12Using Windows to Install, Share, and Manage Printers•Printers can connect to a single computer or a network–Local printer attached to a PC using a port or wireless connection–Network printer has an Ethernet port to connect directly or uses Wi-Fi to connect to an access point•OS compatible print drivers required–Use 32-bit drivers for a 32-bit OS and 64-bit drivers for a 64-bit OS–Windows 7 has many drivers built in or drivers can be downloaded from manufacturer’s website© Cengage Learning 2013A+ Guide to Hardware, Sixth Edition 13Figure 12-10 A shared local printer and a network printer© Cengage Learning 2013Installing A Local or Network Printer•Ways to install a local USB printer–Plug in USB printer: Windows 7/Vista installs printer automatically–Launch the installation program•Installing a non-USB local printer or network printer using Windows 7/Vista–Verify printer on and available–In Windows 7 Control Panel click Devices and PrintersA+ Guide to Hardware, Sixth Edition 14© Cengage Learning 2013Installing A Local or Network Printer•Installing a non-USB local printer or network printer using Windows 7/Vista (cont’d)–Click Add a printer and select the type of printer•Local or Network–Windows searches for available printers•Select printer from the list and click Next–Tell Windows where to find the printer drivers–Follow the wizard to