Computers and Business, Finance, and MarketingTopicsRetailBanking and FinanceStock MarketManufacturingAdvertising and MarketingGoals of TechnologyUsual Result of Technological AdvancesSociety and Changing TechnologyChanging Nature of WorkComputer vs Other TechnologiesJob CreationIncome and Productivity?Jobs of the FutureComputers and Job HuntingGrowth in EmploymentFinding that JobTeleworkBenefits to companyBenefits to EmployeesBenefits to EveryoneTelework Job AttributesProblemsChanging Business StructuresEmployee MonitoringEmployee Monitoring MethodsHealth IssuesResponses to Health IssuesE-CommerceNew Methodology to..Buying and SellingApplicationsCommon Business ServicesMessage and Information ExchangePillars of E-Commerce SupportComputers and Business,Finance, and MarketingWeek 11TopicsInternational businessIndustrial developmentRetailBanking and FinanceStock marketAdvertisingMarketingJob forceTeleworkEmployee monitoringManufacturingRetailKiosksPoint-of-sale terminalsDebit cardsSocial computingElectronic data interchangeOnline PurchasingBanking and FinanceCashless societyPhone transfersATMDebit cardE-cashOn-line sales and bankingStock MarketShare trackingWireless transactions on trading floorOnline tradingManufacturingRoboticsMultimediaComputer aided design/manufacturingJust-in-time manufacturingVirtual realityAdvertising and MarketingTelevisionRadioPrintInternetGoals of TechnologyIncrease productivityReduce resources needed to complete tasksImprove standard of livingImprove efficiencyIncrease reliabilityUsual Result of Technological AdvancesCost of product goes downMarket expandsJobs are creatednew typesmore workers of each typeSociety and Changing TechnologyHigher standard of livingBetter servicesBetter goodsPotential for higher incomesProduction of goods is more knowledge basedChanging Nature of WorkElimination of jobsCreation of jobsReduced work hoursMore leisureIncreased need for trainingComputer vs Other TechnologiesEliminate wider variety of jobsEliminate more high skilled jobsPace of improvement in speed and capacity is much fasterContinual retrainingJob CreationProgrammersComputer repair peopleTrainersCable - guyNetwork guyTelemarketersWebpage Design/MaintIncome and Productivity?Hourly wages droppedWork less to do same thingProductivity increasesEfficiency increasesLower wages? Increase business? Lower costs?Jobs of the FutureKnowledge of some type of computer technolgyFewer jobs for people with lower skills and educationPay levelhigh - highly skilledlow - no skillMake transition to new technolgyComputers and Job HuntingFastest growing occupations through 2010computer scientistscomputer engineerssystems analystsnetwork specialistsGrowth in EmploymentIT personnelComputer operatorsComputer techniciansSystems analystsProgrammersDatabase administratorsFinding that JobJob-search service on InternetRegional infoAdviseInterview helpResume helpTeleworkWork away from normal officeUtilizeEmailFTPVideo conferencingBenefits to companyReduced overheadSkill retentionIncreased productivityReduced absenteeismImproved moraleBenefits to EmployeesNo commute time/costsReduced clothing costsReduced child care costsGreater freedomDecreased distractionsFlexible locationBenefits to EveryoneReduction of trafficReduction of costs of transportation infrastructureReduction of environmental damageTelework Job AttributesLarge degree of autonomyIntrinsically satisfyingRoutine communicationsAgreed job specs and time tablesInvolve travelRequire quiet time to thinkProblemsIsolationNo direction from supervisorLow moraleWork too little or too muchReduced opportunities for advancementReduction in important inter-office communicationChanging Business StructuresTrend towards smaller businesses and independent consultantsCompany loyalty and identification decreasesDecreased need for middle management due to better toolsEmployee MonitoringCreation of new ways to monitorOld ways are more efficientEmployee Monitoring MethodsElectronic - details of performance (keystrokes, time spent)Physical surveillanceCustomer service telephone workAccess to info (files, email,)Health IssuesRadiationWrist problemsRepetitive Strain InjuryBlurred visionResponses to Health IssuesErgonometric solutionsRole of management in supervisionLegal issues - lawsuitsE-CommerceMajor model alteration of provision of goods and servicesCustomer driven and controlledAimed at cutting costsImproved quality of goods and servicesIncreased speed of service deliveryNew Methodology to..Address the needs of organizationsIdentify requirements of merchantsElevate the desires of customersBuying and SellingInformationProductsServicesApplicationsCommunications on demandRemote bankingProcurement and purchasingOnline marketing and advertisingExpanded home shoppingCommon Business ServicesSecurityAuthenticationElectronic paymentsOnline directoriesOnline catalogsData storage backupsMessage and Information ExchangeEmailElectronic data interchangeElectronic funds transferTransaction captureDelivery trackingPillars of E-Commerce SupportUniversal AccessPublic PolicyLegal IssuesPrivacy IssuesTechnical