B. Listening Is not a Natural ProcessD. All Listeners Do Not Receive the Same MessageGroup IIA. Faulty Listening BehaviorsGroup IIIE. Content-OrientedF. People-OrientedG. Action-OrientedH. Time-OrientedA. Def:Group IVI. Empathetic ListeningCHAPTER FOURACTIVITY: Listening Quiz53% of our time is Listening!!!** Separate class into 4 groups and give them 15 minutes to prepare a 10-15 minute presentation on a section of the chapter.Group II. Clarifying Misconceptions About ListeningA. Listening and Hearing are not the same thing1. Hearing2. Listening3. Attending4. Understanding5. Responding6. RememberingB. Listening Is not a Natural ProcessC. Listening Requires EffortD. All Listeners Do Not Receive the Same MessageGroup III. Overcoming Challenges to Effective ListeningA. Faulty Listening Behaviors1. Pseudolistening2. Selective Listening3. Defensive Listening4. Ambushing5. Insulated Listening6. Insensitive Listening7. Stage HoggingGroup IIII. Personal Listening StylesE. Content-OrientedF. People-OrientedG. Action-OrientedH. Time-OrientedII. ParaphraseA. Def:1. Change the Speaker’s Wording2. Offer an example of what you think the speaker is talking about3. Reflect the Underlying Theme of theSpeaker’s Remarks.Group IVI. Empathetic ListeningA. AdvisingB. JudgingC. AnalyzingD. QuestioningE. SupportingF.
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