Solving Problems in Groups Ch. 9Advantages of group problem solvingWhen should we use groups to solve problems?Steps to solving a problem within a group(1) Identify the problem(2) Analyze the Problem(3) Develop Creative SolutionsWhen Brainstorming remember:(4) Evaluate Possible solutions(5) Implement the plan(6) Follow up on the solutionGroup ParticipationEncouraging participationIn conclusionSolving Problems in GroupsCh. 9Advantages of group problem solvingGroups posses a greater collection of resources than individualsGroups increase level of accuracy Members are committed to decisions made in groupsWhen should we use groups to solve problems?Job goes beyond one persons capacityIndividual’s tasks are interdependentWhen there is more than one solution to be found, or more than one decision to be made.Steps to solving a problem within a group1. Identify the problem2. Analyze the problem3. Develop creative solutions 4. Evaluate possible solutions5. Implement a plan6. Follow up on the solution(1) Identify the problemWhat are the Individual/group goals?Is the problem one that all members agree on?(2) Analyze the Problem1. Word the problem as a probative question (an open question that encourages exploratory thinking) EXAMPLE: “Why are sales down this year?”2. Gather relevant info- what information will help in solving the problem?3. Identify Impelling and Restraining forces(3) Develop Creative SolutionsThere may be many possible solutions available Use BrainstormingWhen Brainstorming remember:Don’t criticize or evaluate ideasAllow free flow of ideas, good and bad The more the better when brainstormingCombine and expand on previous ideas(4) Evaluate Possible solutions1. Will this solution produce desired changes?2. Can this solution be implemented by the group?3. Does this solution contain any serious disadvantages?(5) Implement the plan1. Identify specific tasks to be accomplished2. Determine necessary resources3. Define individual responsibilities 4. Provide for emergencies(6) Follow up on the solutionMeet often with group members to evaluate progressChange elements of the plan that are not workingGroup ParticipationIn an effective group each member equally participatesWhen a few members dominate, the group’s ability to solve a problem effectively is reducedThe more members participate the betterEncouraging participationSeek out his/her ideas Encourage his/her input Assign specific tasksReinforce contributions of one anotherIn conclusionEvery group has a chance to be successful in solving problemsAn effective group follows particular steps, in order to ensure that the best possible solution is found for the problem at
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