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Managing the Personality Disordered Individual

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(2/24/2010) Monica Surrency - Managing the Personality Disordered Individual PP.pptx Page 1Managing the Personality Disordered Individual: Recognizing and Responding to Workplace DeviancePresented by: Jennifer Summer LambrechtCannot be reproduced without permission of Jennifer Lambrecht(2/24/2010) Monica Surrency - Managing the Personality Disordered Individual PP.pptx Page 2OverviewWorkplace Deviance•Personality Disorders•Self Awareness•Recognizing & Responding•Cannot be reproduced without permission of Jennifer Lambrecht(2/24/2010) Monica Surrency - Managing the Personality Disordered Individual PP.pptx Page 3Workplace Deviance A voluntary behavior that violates organizational norms and may threaten the well being of an institution, its employees, or both.Cannot be reproduced without permission of Jennifer Lambrecht(2/24/2010) Monica Surrency - Managing the Personality Disordered Individual PP.pptx Page 4Examples of Workplace DevianceArrive to work late•Blame poor performance on someone else•Pull morale down•Faultfinding•Watching your back•Stealing from the organization•Cannot be reproduced without permission of Jennifer Lambrecht(2/24/2010) Monica Surrency - Managing the Personality Disordered Individual PP.pptx Page 5Cost of Workplace Deviance Psychological/ Physical illness AbsenteeismTurnover Lost Productivity Reduced morale Acts of Sabotage Alcoholism Mental IllnessCannot be reproduced without permission of Jennifer Lambrecht(2/24/2010) Monica Surrency - Managing the Personality Disordered Individual PP.pptx Page 6Why is there Workplace DevianceGrowth of the service-sector economy•Global profit squeeze•Decline of unionization•Diversification of the workforce•Increased reliance on contingent workers•Cannot be reproduced without permission of Jennifer Lambrecht(2/24/2010) Monica Surrency - Managing the Personality Disordered Individual PP.pptx Page 7Personality Disorder Individuals Personality disorder is a pattern of abnormal behavior that the person doesn’t change even though it causes emotional upsets and trouble with other people at work and in personal relationships.Cannot be reproduced without permission of Jennifer Lambrecht(2/24/2010) Monica Surrency - Managing the Personality Disordered Individual PP.pptx Page 8Personality DisordersDeviations from normal in one or more of the •following:Cognition•Affectivity•Interpersonal Functions•Impulsivity•Cannot be reproduced without permission of Jennifer Lambrecht(2/24/2010) Monica Surrency - Managing the Personality Disordered Individual PP.pptx Page 9Personality Disorders in the WorkplaceCharacteristics:•Charming and Personable–Negative and Undermining–Qualities are: -Ability to manipulate -Self centerednessCannot be reproduced without permission of Jennifer Lambrecht(2/24/2010) Monica Surrency - Managing the Personality Disordered Individual PP.pptx Page 10Seven Personality DisordersObsessive Compulsive•Histrionic•Anti Social•Paranoid•Borderline•Narcissist•Passive Aggressive•Cannot be reproduced without permission of Jennifer Lambrecht(2/24/2010) Monica Surrency - Managing the Personality Disordered Individual PP.pptx Page 11Obsessive CompulsivePerfectionism•Preoccupation with detail and rules•Unreasonable insistence•Excessive devotion to work•Over Conscientiousness•Restricted expression of affection•Lack of generosity•Inability to discard worthless objects•Cannot be reproduced without permission of Jennifer Lambrecht(2/24/2010) Monica Surrency - Managing the Personality Disordered Individual PP.pptx Page 12HistrionicAttention seeking•Sexually seductive•Shallow expression of emotion•Uses physical appearance for attention•Impressionist style of speech•Exaggerated emotion•Easily influenced by others•Believes relationships are more intimate than •they areCannot be reproduced without permission of Jennifer Lambrecht(2/24/2010) Monica Surrency - Managing the Personality Disordered Individual PP.pptx Page 13Anti SocialFailure to conform to social norms•Deceitfulness•Failure to plan ahead•Irritability and aggressiveness•Reckless disregard for safety of self and others•Consistent irresponsibility•Lack of remorse•Cannot be reproduced without permission of Jennifer Lambrecht(2/24/2010) Monica Surrency - Managing the Personality Disordered Individual PP.pptx Page 14ParanoidSuspects others deceiving them•Preoccupied with doubts•Reluctant to confide in others•Read hidden or threatening meanings into •remarksConsistent grudges•Perceive attacks on character reputation•Recurrent suspicions•Cannot be reproduced without permission of Jennifer Lambrecht(2/24/2010) Monica Surrency - Managing the Personality Disordered Individual PP.pptx Page 15BorderlineAvoidance of abandonment•Unstable interpersonal relations•Unstable self-image•Recurrent suicidal behavior•Affective instability due to a market reactivity of •moodChronic feelings of emptiness•Inappropriate anger•Stress related paranoid ideation•Cannot be reproduced without permission of Jennifer Lambrecht(2/24/2010) Monica Surrency - Managing the Personality Disordered Individual PP.pptx Page 16NarcissisticGrandiose sense of self importance•Preoccupied with fantasies of unlimited success•Believes they are special and unique•Requires excessive admiration•Sense of entitlement•Interpersonally exploitive•Lack empathy•Arrogant•Cannot be reproduced without permission of Jennifer Lambrecht(2/24/2010) Monica Surrency - Managing the Personality Disordered Individual PP.pptx Page 17Passive AggressiveResists social and occupational tasks•Complains of being misunderstood and •unappreciatedArgumentative•Criticizes authority•Expresses envy and resentment•Defiant•Cannot be reproduced without permission of Jennifer Lambrecht(2/24/2010) Monica Surrency - Managing the Personality Disordered Individual PP.pptx Page 18How to Respond to the PDIRecognize Signs•Self Awareness•Tools•Cannot be reproduced without permission of Jennifer Lambrecht(2/24/2010) Monica Surrency - Managing the Personality Disordered Individual PP.pptx Page 19Responding to OCDClear expectations•Clear of hours in a day•Be complimentary•Be a team player•Avoid debates or arguments•Do not expect praise or emotional support•Be specific and to the point with information•Cannot be reproduced without permission of


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