Executive SummaryNational BackgroundWhere is it?PoliticsEconomyInternet and Telecom Background: History and Key PlayersFixed ServicesNational IT SurveyNetwork PolicyICT PolicyTelecom PolicyTrade PolicyNetwork AccessInformation InfrastructureInternet AvailabilityInternet AffordabilityNetwork Speed and QualityHardware and SoftwareNetworked LearningSchools’ Access to ICTsEnhancing Education with ICTsDeveloping the ICT WorkforceNetworked SocietyPeople and Organizations OnlineLocally Relevant ContentICTs in Everyday LifeICT’s in the WorkplaceNetworked HealthNetworked EconomyBanking SectorICT Employment OpportunitiesElectronic CommerceE-GovernmentSME’sThoughts…Appendix A AcronymsAppendix B WebsitesAddressAppendix C Internet Subscription ChargesAppendix D – List of IntervieweesMOÇAMBIQUE eReady? by Magda Ismail May 1st, 2001 Information Technologies Group The Center for International Development Harvard UniversityTable of Contents EXECUTIVE SUMMARY.................................................................................................................................................... 3 NATIONAL BACKGROUND .............................................................................................................................................. 4 WHERE IS IT?........................................................................................................................................................................ 4 POLITICS............................................................................................................................................................................... 4 ECONOMY ............................................................................................................................................................................ 4 INTERNET AND TELECOM BACKGROUND: HISTORY AND KEY PLAYERS.................................................................................. 6 FIXED SERVICES ................................................................................................................................................................... 8 NATIONAL IT SURVEY ......................................................................................................................................................... 9 NETWORK POLICY ............................................................................................................................................................ 9 ICT POLICY.......................................................................................................................................................................... 9 TELECOM POLICY............................................................................................................................................................... 11 TRADE POLICY ................................................................................................................................................................... 11 NETWORK ACCESS.......................................................................................................................................................... 12 INFORMATION INFRASTRUCTURE ....................................................................................................................................... 12 INTERNET AVAILABILITY ................................................................................................................................................... 12 INTERNET AFFORDABILITY................................................................................................................................................. 13 NETWORK SPEED AND QUALITY ........................................................................................................................................ 14 HARDWARE AND SOFTWARE .............................................................................................................................................. 14 NETWORKED LEARNING............................................................................................................................................... 14 SCHOOLS’ ACCESS TO ICTS ............................................................................................................................................... 14 ENHANCING EDUCATION WITH ICTS.................................................................................................................................. 15 DEVELOPING THE ICT WORKFORCE .................................................................................................................................. 16 NETWORKED SOCIETY .................................................................................................................................................. 17 PEOPLE AND ORGANIZATIONS ONLINE............................................................................................................................... 17 LOCALLY RELEVANT CONTENT ......................................................................................................................................... 17 ICTS IN EVERYDAY LIFE .................................................................................................................................................... 18 ICT’S IN THE WORKPLACE ................................................................................................................................................. 18 NETWORKED HEALTH................................................................................................................................................... 18 NETWORKED ECONOMY............................................................................................................................................... 20 BANKING SECTOR .............................................................................................................................................................. 20 ICT EMPLOYMENT OPPORTUNITIES ................................................................................................................................... 20 ELECTRONIC COMMERCE ................................................................................................................................................... 20 E-GOVERNMENT