IS Theories & PracticesSlide 2Examples of Information Systems Supporting the Functional AreasSlide 4Enterprise Resource Planning Systems (ERP)Problems with Information SilosERP SystemsSlide 8SAP ModulesSlide 10Enterprise Applications - ERPEnterprise Applications - SCMEnterprise Applications - CRMEnterprise Application IntegrationEnterprise Applications - EAIA Federation of Information Systems in Modern Business1IS Theories & PracticesOrganizational InformationSystemsIS 655: Note 3CSUN Information Systems2STRATEGICOPERATIONALEXECUTIVE INFORMATION SYSTEMSMANAGEMENT INFORMATION SYSTEMSTRANSACTION PROCESSING SYSTEMSACCOUNT I NGF I NANCEHUMAN RESPRODUCTIONSALESOTHERSTACTICALVALUE CHAIN Information Systems in Organization3Examples of Information Systems Supporting the Functional Areas4Cross-functional nature of business processes5Enterprise Resource Planning Systems (ERP) The major objective of ERP systems: integrate the functional areas of the organization by enabling seamless information flows across them.6Problems with Information Silos7ERP Systems A business process is a set of related steps or procedures designed to produce a specific outcome.8Enterprise Applications9SAP Modules10Manufacturing& ProductionModuleAccounting and Financial ModuleBusinessIntelligenceModuleSupply Chain Management ModuleE-Business ModuleCustomer Relationship Management ModuleHuman Resources ModuleCore ERP ModulesExtended ERP ModulesSuppliersCustomersERP Platform & DatabaseERP IISYSTEM11Enterprise Applications - ERPEnterprise Resource Planning (ERP) – a software application that fully integrates information systems that span most or all of the basic, core business functions. An ERP solution is built around a common database shared by common business functions. Representative ERP vendors: Baan, J. D. Edwards, Oracle, PeopleSoft, SAP AG (the market leader).12Enterprise Applications - SCM Supply Chain Management (SCM) – a software application that optimizes business processes from raw material procurement through finished product distribution by directly integrating the logistical information systems of organizations with those of their suppliers and distributors. Representative SCM vendors: i2 Technologies, Manugistics, SAP, SCT.13Enterprise Applications - CRM Customer Relationship Management (CRM) – a software application that provides customers with access to a business’s processes from initial inquiry through post-sale service and support. Representative CRM vendors: BroadVision, Epiphany, Kana, Nortel/Clarity, Peoplesoft/Vanitive, Siebel (the market leader)14Enterprise Application Integration15Enterprise Applications - EAIEnterprise Application Integration (EAI) – the process and technologies used to link applications to support the flow of data and information between those applications.Middleware – software used to translate and route data between different applications. Representative EAI vendors: BEA Systems, IBM (MQSeries), Mercator Software, TIBCO Software16A Federation of Information Systems in Modern
View Full Document