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Quiz 1 Answers Page 1 of 10file://E:\InetPub\wwwroot\Icarus\admin\answers\fall2000\quiz1.html 9/12/00Hi Class-You did well on your quizzes. The grades broke down as follows:100% 4794% 4187% 2180% 974% 767% 360% 1 LCC3400Quiz # 1: Memos(50 minutes)Answer all questions on the separate answer sheet.(Correct answers will be posted on the 3400 Web site.)Part 1:ContextYou are an employee of a small package mail business. You've realized that the store is losing business because you're unable to keep up the work load with a staff of only 3 people. You would like to hire a new employee to help with the increased work load you're experiencing as a result of new housing additions in the area; thus, you're preparing a memo for the owner of the business to explain the situation. 1. The store owner will want to be able to see the headings and subheadings easily, understanding their hierarchy quickly, so you create them asa.Quiz 1 Answers Page 2 of 10file://E:\InetPub\wwwroot\Icarus\admin\answers\fall2000\quiz1.html 9/12/00XxxxxxxxxxXxxxxxxxx• xxxxxxxxxb.XxxxxxxxxxXxxxxxxxxXxxxxxxxxc.XxxxxxxxxxXxxxxxxxxxxxxxxxxxThe most effective choice is B since centering for the level 1 heading, left justification for level 2, and tabbed for level 3 indicates a clear hierarchy. 2. The most effective subject line would bea. Problems with the Businessb. Hiring a New Employeec. Need and Economic Advantages for Hiring a New Employee The best choice is C. This subject line contains content to indicate exactly what you need to convey to your audience. Part 2ContextYou are a lawyer in an international music company. You have been assigned to analyze the latest effects of the Napster debate over MP3 files on intellectual property law, review your findings with the corporation’s other attorneys, and write a memo to your vice president outlining their overall impact on the company. The first part of your memo is as follows:Quiz 1 Answers Page 3 of 10file://E:\InetPub\wwwroot\Icarus\admin\answers\fall2000\quiz1.html 9/12/00Date: April 19, 2000To: Elaine Jones, Vice PresidentFrom: JQ Smith, AttorneySubject: MP3 files and treatment in intellectual property law3. Which main headings would be most effective in the remainder of the memo?a.Summary: Intellectual Property Law Re Music in the Year 2000Our Current Interpretation of and Responses to the Intellectual Property LawAssessment of our Interpretation of Intellectual Property LawRecommendations for Adapting to the Changing Intellectual Property Climateb.MP3 and Its Effects on Intellectual Property LawCurrent Developments in Intellectual Property Law and their Effect on Our BusinessRecommendations for Responding to MP3 and Intellectual Property Developmentsc.How MP3 Files WorkWhy We Need to Adapt Music to MP3 FilesHow the Intellectual Property Law WorksThe best choice is B. A is unacceptable because it's too broad and C does not directly relate to the issues you need to address. 4. To be most useful to this audience, the memo’s subject line should bea.Quiz 1 Answers Page 4 of 10file://E:\InetPub\wwwroot\Icarus\admin\answers\fall2000\quiz1.html 9/12/00MP3 and recent developments in intellectual property law regarding musicb.Our need to adapt to the current intellectual property lawc.How we need to change the current intellectual property lawThe best choice is A. B is too broad and not quite on topic since there's no issue regarding adapting to intellectual property law as a whole. Although there are ways to change the law through social action, lobbying, and other forms of activism, that's not the purpose of your assignment here; therefore, C is not the best choice. Part 3ContextYou are a student assistant in an academic department. Several faculty have complained that some of the fire doors on one hall have been chained shut, thus creating a safety hazard. The office manager has asked you to write a memo to the maintenance department asking them to fix the problem.5. You will list the main headings in the memo asa. Fire Safety HazardLocation of Safety HazardSuggested Actionb. Problem and LocationNeed for UrgencyDepartment Contact Personc.IntroductionQuiz 1 Answers Page 5 of 10file://E:\InetPub\wwwroot\Icarus\admin\answers\fall2000\quiz1.html 9/12/00BodyConclusionThe best choice is A. These headings make the problem and purpose of your document clear and provide information necessary for maintenance to act. B and C are too vague. 6. The most effective subject line would bea. Request for door repairb. Request for repair of safety hazardc. Please remove chainsThe best choice is B. B alerts the reader to a more urgent safety problem rather than just repair. C is vague and does not relate to the problem focus. Part 4ContextYou are a first semester senior, majoring in Management. The professor in your MGMT 4008 takes attendance, allows each student three absences, and reduces final grades by five points for each additional absence. You took two of your three allowed absences for job interviews, slept in by accident one morning and then, this morning, slept in again. You are carrying a C- in the course; if the prof knocks off .5, you will have a D in your major, significantly reducing your job opportunities. But the prof, who like all profs is not only wise but also kind and forgiving, has offered to let you write a memo explaining why you should not get the grade reduction you so obviously deserve. You resolve to write a serious, persuasive document.7. The subject line of this memo should beQuiz 1 Answers Page 6 of 10file://E:\InetPub\wwwroot\Icarus\admin\answers\fall2000\quiz1.html 9/12/00a. Extenuating circumstances regarding my four absences in MGMT 4008b. Why I do not deserve a grade reductionc. Why I oversleptThe most effective choice is A. C focuses on your irresponsible action and B implies arrogance.8. The best sub-headings would bea.The Over-rigidity of the MGMT 4008 Absence PolicyReasons for My AbsencesRequest for Another Chanceb.Effect of the Grade Reduction on My Job ProspectsMy Efforts to Maintain a C in a Very Difficult CourseMy B Average in Management Coursesc. The Necessity of My First Two AbsenceSteps I Will take to Preclude Any Additional AbsenceExtra Work I Do to Compensate for My Fourth AbsenceThe best choice is C. C focuses on your commitment to take responsibility for your actions and provides (assumed) reasonable explanations for two of the absences. A challenges the professor's judgment about the class, so is not


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