Knowledge ManagementWhat is KM?Q: is Knowledge Management the same as Information Management?Evolution of KMSlide 5Aspects of KMSlide 7Slide 8DSpaceDSpace DiagramDSpace- Documents & ProcessesOSU Library & DSpaceSlide 13Digital Library & NSDLNational Scientific Digital Library (NSDL)NSDLBusiness & KMTen Ways to Integrate KMHow firms use KMKM & Your FutureBibliographyKnowledge ManagementKnowledge ManagementPresented By:Presented By:Ryan LancasterRyan LancasterScott SmithScott SmithBrittany StetsonBrittany Stetson“The basic economic resource is no longer capital, nor natural resources, nor labor. It is and will be knowledge.” -Peter DruckerWhat is KM?What is KM?1) Knowledge management is the process of finding, 1) Knowledge management is the process of finding, selecting, organizing, condensing and presenting selecting, organizing, condensing and presenting knowledge in a way that improves comprehension.knowledge in a way that improves comprehension.2) It is the set of systematic and disciplined actions that 2) It is the set of systematic and disciplined actions that an organization can take to attain the greatest value an organization can take to attain the greatest value from the knowledge available to it.from the knowledge available to it.KM Server via GDRC 2006 & Knowledge Praxis 2006My Simplified Definition:organizing knowledge to use it as efficiently & effectively as possibleQ: is Knowledge Management the same as Information Management?Tacit Knowledge: Tacit Knowledge: •Internalized, what a person knows from Internalized, what a person knows from experience; can also be ‘trapped’ in info experience; can also be ‘trapped’ in info systems & databases systems & databases Explicit Knowledge: Explicit Knowledge: •is captured and packaged in reusable and is captured and packaged in reusable and searchable form searchable form Goal of KM System in an organization: Goal of KM System in an organization: •take valuable tactic knowledge take valuable tactic knowledge transform it transform it to explicit to explicit convert it back to tactic convert it back to tactic •so it can be learned and utilized by othersso it can be learned and utilized by othersA: Go back to the distinct definitions of these terms we learned earlier …Evolution of KMEvolution of KMBusinessBusinessresearched as early as the 70’sresearched as early as the 70’smid-80’s: mid-80’s: •idea of knowledge as a competitive assetidea of knowledge as a competitive asset•early development of systems based on artificial early development of systems based on artificial intelligence & expert systemsintelligence & expert systems1989: group of US companies begins the Initiative 1989: group of US companies begins the Initiative for managing Knowledge Assetsfor managing Knowledge Assetsearly-90’s: KM introduced to public – Tom Steward early-90’s: KM introduced to public – Tom Steward Published “Brain Power” in Fortune magazinePublished “Brain Power” in Fortune magazinemid-90’s: KM initiatives flourishingmid-90’s: KM initiatives flourishingTODAY: KM plays a major role in a majority of TODAY: KM plays a major role in a majority of business organizationsbusiness organizationsEvolution of KMEvolution of KMEducationEducation1993: British Library Introduces “Electronic 1993: British Library Introduces “Electronic Beowulf Project”Beowulf Project”mid-90’s: Digital Libraries largely experimental mid-90’s: Digital Libraries largely experimental 1995: The National Science Digital Library1995: The National Science Digital Library1999: JISC-NSF International DL Initiative1999: JISC-NSF International DL Initiative2000’s: As DL technology expands & becomes 2000’s: As DL technology expands & becomes more accessible, many universities take more accessible, many universities take advantage of its benefitsadvantage of its benefitsToday: Regularity of DL Technology in EducationToday: Regularity of DL Technology in EducationAspects of KMAspects of KM1)Mechanistic/Technical1)Mechanistic/Technical•Sheer volume of informationSheer volume of information•Methods for access & reuse to information & Methods for access & reuse to information & documentsdocuments•Requires effective & appropriate technology; Requires effective & appropriate technology; networking & groupwarenetworking & groupwareKnowledge Repositories: Knowledge Repositories: storage toolsstorage toolsData Mining Tools:Data Mining Tools:•Analyze patterns to turn huge amounts of info into Analyze patterns to turn huge amounts of info into valuable knowledge valuable knowledge metadata (data about data) metadata (data about data)Contact Software:Contact Software:•Email, groupware, anything that promotes sharing of Email, groupware, anything that promotes sharing of knowledge among colleaguesknowledge among colleagues Intranets & Extranets: Intranets & Extranets: •Within company & connecting to other stakeholdersWithin company & connecting to other stakeholdersAspects of KMAspects of KM2)Systematic2)Systematic•Idea that resources that can be modeled are easier to Idea that resources that can be modeled are easier to managemanage•Sustainability is keySustainability is key•Apply technology effectively; process & activitiesApply technology effectively; process & activitiesCaptureCapture•Data entry, OCR and scanning, Voice input, Pull info Data entry, OCR and scanning, Voice input, Pull info from various sources, Search for info to include from various sources, Search for info to include Organizing & StoreOrganizing & Store•Cataloging, Indexing, Filtering, Linking Cataloging, Indexing, Filtering, Linking Create & RefineCreate & Refine•Contextualizing, Collaborating, Compacting, Projecting, Contextualizing, Collaborating, Compacting, Projecting, Mining Mining Distribute & UseDistribute & Use•Flow, Sharing, Alert, Push Flow, Sharing, Alert, PushAspects of KMAspects of KM3)Cultural/Behavioristic3)Cultural/Behavioristic•Right combination/balance of organization social & Right combination/balance of organization social & managerial objectivesmanagerial objectives•Yet to be an overarching theory of KM; though it has been Yet to be an overarching theory of KM; though it has been researched by many notable authors including Drucker, researched by many notable authors including Drucker, Senge, Rogers, &
View Full Document
Unlocking...