Introduction to Management Information Systems Chapter 1 MIS and YouDefinition of MISI. Information SystemsWhat is Information?Examples of Information SystemsInformation is SubjectiveCharacteristics of Good InformationSlide 8Slide 9Slide 10Slide 11Slide 12Understanding the Five-ComponentsThe most important componentII. Development and Use of Info. SysIII. Achieving Business Goals and ObjectivesCase of Land’s EndExtra Knowledge – TAM modelUnderstanding New Information SystemsExerciseCareer Path of MIS MajorHTM 304 supports the MIS curriculumSlide 23What is in this semesterSummarySummary (Cont)Suggested Topic of this Week BlogIntroduction to Management Information SystemsChapter 1 MIS and YouHTM 304 Spring 062Definition of MISThe Development and Use of Information Systems that Achieve Business Goals and ObjectivesThree Key Elements: Components of an Info SysDevelopment and use of the ISAchieving business goals and objectivesThree Key Elements: Components of an Info SysDevelopment and use of the ISAchieving business goals and objectives3I. Information SystemsDefinitions: System: A group of components that interact to achieve some purposeInformation System ( give the definition by yourself)Example: non computer-based IS: a schedule sheet posted outside the classroom telling us the classroom reservation informationcomputer-based IS: WebCT, Online course registration system, online banking system, etc.4What is Information?Four different definitionsKnowledge derived from dataData presented in a meaningful contextData processed by summing, ordering, averaging, grouping, comparing, or other similar operationsA difference that makes a difference5Examples of Information SystemsRaw Data Information1. Jeff Parks earns $10.00 per hour.2. George Hanes get 83 in his mid-exam of BUS3043. Gary spent $200 in Bestbuy on Dec 15, 20064. Dallas Mavericks has won 36 games and lost 9 games in the new season1. Jeff Parks earns less than the average hourly wage of his department2. The average score of BUS304 is 773. The total sale of Bestbuy is $708,000 on Dec 15, 20064. Dallas Mavericks is now ranked #1 team in NBA western conference6Information is SubjectiveInformation in one person’s context is just a data point in another person’s contextContext changes occur in information systems when the output of one system feeds a second systemInformation conveys meaning, which contains the information providers’ point of view. (Information manipulation)7Characteristics of Good InformationRead p.11-13, describe the five characteristics of good information Accurate Good information shall be accurate. However, there are a lot information that’s inaccurate. Be careful!Example: managers & financial analysts may manipulate earnings to mislead investors8Characteristics of Good InformationRead p.11-13, describe the five characteristics of good information Accurate TimelyGood information shall be delivered to the right person at the right time in order to make the right decision. Example: many companies keep outdated customer contact information, which is a waste of time and money.9Characteristics of Good InformationRead p.11-13, describe the five characteristics of good information Accurate TimelyRelevantInformation is subjective. Good information shall be relevant to the reader which helps make good decision.Example: a list of customer activities is relevant to the marketing department but not that relevant to the CEO.10Characteristics of Good InformationRead p.11-13, describe the five characteristics of good information Accurate TimelyRelevantJust SufficientUsers shall have all the available information in order to make the right decision. However, too much information will reduce efficiency.Example: use the credit score instead of the whole transaction history to evaluate a person’s probability to default.11Characteristics of Good InformationRead p.11-13, describe the five characteristics of good information Accurate TimelyRelevantJust SufficientWorth Its CostIn a business world, think cost-effectively: What is the value of information? How much does it cost to produce that information?Example: why not keep track of all the consumers’ activity?12Characteristics of Good InformationRead p.11-13, describe the five characteristics of good information Just SufficientWorth its MoneyAccurate RelevantTimely-- Good information shall be SMART!13Understanding the Five-Components14The most important componentYour mind and thinking are the most important componentIf you don’t know what to do with your information system’s information, you are wasting time and money.You may not always like the aid of information systems. (Case Study 1-1 Page 20, answer question 2.)15II. Development and Use of Info. SysYou need to take an active role in every stage of the information system’s developmentIt doesn’t matter if you are a programmer, database designer, or only a user, you must be active in:Specifying the systems requirementsHelping to manage the development projectUsing the information systemSystem AnalysisSystem DesignSystem ImplementationSystem MaintenanceSystem Development Cycle16III. Achieving Business Goals and ObjectivesBusinesses themselves do not “do” anythingInformation Systems exist to help people in business to achieve goals and objectives of business.Case 1: Land’s End (Success)-- Describe the critical role IT plays in supporting Land’s End business operationCase 2: IRS (Failure)-- Identify the main reasons the BSM project failed17Case of Land’s EndQuestions:1. List some of the high tech you’ve seen from the video2. List some of the critical operations that are supported by IT/IS3. Explain the system philosophy “keep day-to-day operation running smoothly.”4. Give an example how IT/IS help Land’s End collect critical customer information.18Extra Knowledge – TAM modelTechnology Acceptance Model (TAM): Fred Davis, 1989, MIS QuarterlyWhy is the word “perceived” critical in the two factors?It’s all about the user’s feelings…User AcceptancePerceived UsefulnessPerceived Ease of Use19Understanding New Information SystemsFocus questions on:Organization impact (people) System administration & Procedures to create or modifyDatabases and other data to createPrograms to licenseHardware needsUse the five-component framework to learn about new systems.20ExerciseDescribe the five components of a casher’s check-out system21Career Path of MIS MajorCIO / IS DirectorInformation Center
View Full Document
Unlocking...